Assistant Store Manager - Sunrise, Ft Lauderdale, FL

DTLR, Inc.•Fort Lauderdale, FL
•Onsite

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to help maximize sales and profitability. The role supports merchandising execution, expense and inventory management, team training and development, human resources activities, and outstanding customer service. The employee is responsible for the quality and performance of store staff, compliance with company policies and procedures, and operational, safety, and business standards. The position may require working in multiple stores within the assigned district and a flexible schedule that includes days, nights, weekends, and holidays. The standard work week is not to exceed 40 hours.

Requirements

  • At least one year of retail management experience.
  • Solid knowledge of business and excellent English communication skills for working with management, associates, and customers.
  • Strong interpersonal skills, including poise, tact, and diplomacy when handling sensitive and confidential situations.
  • Ability to think strategically and plan and organize effectively.
  • Ability to maintain professionalism in all situations.
  • Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
  • Results-driven, with critical and creative thinking skills and project management, time management, analytical, and organizational abilities.
  • Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
  • Ability to plan, organize, multitask, and prioritize effectively in response to changing demands from multiple sources.
  • Ability to execute directives precisely and consistently.
  • Working knowledge of Microsoft Office products.
  • Willingness to work in multiple stores within the assigned district.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
  • Reliable transportation.
  • Willingness to travel by car, plane, or train.
  • Flexible availability, including days, nights, weekends, and holidays.

Responsibilities

  • Support the overall quality and performance of retail store staff.
  • Ensure compliance with company policies and procedures.
  • Model effective leadership to build commitment to store goals and training standards.
  • Assist with recruiting, selecting, training, and developing store personnel.
  • Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
  • Assist with expense management and develop strategies to support store performance within budget.
  • Help monitor and identify loss or inventory inconsistencies to achieve shrink goals at or below company plan.
  • Monitor and control operational compliance, safety, and business standards.
  • Support employee training in suggested selling and merchandising techniques.
  • Uphold customer service standards and provide customers with a friendly environment and outstanding service.
  • Assist with accurate and regular merchandise inventory counts.
  • Perform other duties as assigned.
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