Assistant Store Manager

Vera Bradley•San Marcos, TX

About The Position

As the Assistant Store Manager, you help create the Vera Bradley experience by striving to exceed sales goals and assisting the General Store Manager with overall store operations. You support team development, training, and visual merchandising while serving as a brand ambassador who models and upholds Vera Bradley’s core values. You work with the team to drive sales, store traffic, customer conversions, brand awareness, and lasting customer relationships. You coach the team to deliver an outstanding customer experience, maintain Vera Bradley brand standards, and execute and improve daily operational procedures. You help motivate and hold the team accountable to customer service standards, assist with recruiting and hiring, and train and develop team members. The role requires reliability and adherence to company policies and procedures. The position involves constant walking and standing, frequent bending, stooping, and reaching, and lifting 10–35 pounds consistently. Occasionally, the role requires lifting up to 55 pounds and pushing or pulling more than 55 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • At least 1 year of prior retail management experience or proven Vera Bradley management ability.
  • Availability to work evenings, weekends, and holidays.
  • At least 18 years of age.
  • High school graduate or equivalent.
  • Ability to consistently lift 10–35 pounds and occasionally lift up to 55 pounds, and push or pull more than 55 pounds.
  • Constant walking and standing, frequent bending, stooping, and reaching.
  • Strong sensory skills, including good eyesight, good hearing, and dexterity.

Responsibilities

  • Work with the team to exceed sales goals, drive store traffic, convert customers, promote campaigns, build brand awareness, and develop lasting customer relationships.
  • Coach the team to deliver an outstanding customer experience and ensure the store represents Vera Bradley’s brand standards.
  • Execute and innovate daily operational procedures.
  • Motivate and inspire the team using Vera Bradley’s core values and hold team members accountable to customer service standards.
  • Assist the General Store Manager with recruiting and hiring talent to meet business needs.
  • Train and develop team members to become Vera Bradley brand ambassadors.
  • Model Vera Bradley’s core values, uphold company policies and procedures, and demonstrate reliability.
  • Support store opening, closing, and peak business needs.

Benefits

  • Bonus eligibility based on achievement of company metrics.
  • Medical insurance PPO and High Deductible Health Plan options.
  • Dental insurance, including no-cost preventive care and 80%/20% restorative coverage up to $2,000 per year.
  • No-cost vision benefit for employees electing medical insurance.
  • 401(k) with company match and immediate vesting, subject to age and service requirements.
  • Managed Time Off (MTO).
  • Nine paid company holidays.
  • Paid volunteer time off.
  • Paid bereavement leave.
  • Employer-provided life and AD&D insurance equal to 2x salary.
  • Employer-paid short-term disability insurance.
  • Employer-paid long-term disability insurance.
  • Health Savings Account with an employer contribution.
  • Flexible spending accounts.
  • Ancillary benefits including identity protection, legal services, pet insurance, and individual policies through Aflac.
  • Employee Assistance Program with work/life wellness support, including no-cost unlimited telephonic counseling.
  • Holistic wellness program with no-cost access to financial, physical, and mental wellness experts.
  • Annual birthday gift.
  • Product discount.
  • Professional development assistance and resources.
  • Fitness centers at corporate offices.
  • DailyPay wage payment option.
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