Assistant Store Manager

The TJX Companies, Inc.•Hickory, NC
•$23 - $31•Onsite

About The Position

The Assistant Store Manager supports store performance and operations while fostering an inclusive, supportive environment for Associates and customers. The role involves leading a large team, developing talent, and helping deliver positive customer experiences in a fast-paced retail setting. The position oversees operational areas including merchandising, the backroom, the frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with an emphasis on minimizing shrink and damages. The Assistant Store Manager implements strategies and action plans to meet sales, expense, and customer service targets, coordinates loss-prevention and operational programs, and helps improve store layout and efficiency. This is a bonus- and overtime-eligible position with a starting pay range of $22.70 to $31.20 per hour, approximately $56,576.57 to $77,761.63 annually. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
  • Demonstrated ability to lead, develop, and empower a large team.
  • Excellent organizational and communication skills.
  • Ability to influence others and provide effective feedback and mentorship.
  • Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
  • Strong follow-through skills to implement tasks and initiatives successfully.

Responsibilities

  • Support store performance by driving sales results, managing expenses, and overseeing key store operations.
  • Oversee merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
  • Focus on minimizing shrink and damages.
  • Attract, recruit, train, and develop Associates; serve as a mentor and role model.
  • Foster a supportive environment and positive experiences for Associates and customers.
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes.
  • Provide input on succession planning to meet future needs.
  • Implement strategies to meet sales, expense, and customer service targets.
  • Coordinate loss-prevention and operational programs.
  • Improve store layout and efficiency.

Benefits

  • Associate discount, available to eligible family members as well.
  • 401(k) match.
  • Medical, dental, and vision coverage.
  • Health savings account (HSA) and health care flexible spending account (FSA).
  • Life insurance and short- and long-term disability coverage.
  • Paid holidays, vacation, sick, bereavement, and parental leave.
  • Employee assistance program (EAP).
  • Incentive programs.
  • Auto and home insurance discounts.
  • Scholarship program.
  • Adoption and surrogacy assistance.
  • Smoking cessation support.
  • Child care and cell phone discounts.
  • Pet and legal insurance.
  • Credit union.
  • Referral bonuses.
  • Global well-being programs focused on physical, financial, and emotional wellness.
  • Training and development programs and career growth opportunities.
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