ASSISTANT STORE MANAGER

Goodwill Industries of Arkansas•Fort Smith, AR

13d•$21 - $0•Onsite

About The Position

The Assistant Store Manager assists the Store Manager with day-to-day store operations and performance to meet or exceed budget while complying with company standards, policies, and procedures. In the Store Manager’s absence, this role is responsible for store operations, employees, banking, and customer and donor inquiries or complaints. The position is full-time and based at the Fort Smith 74th store in Fort Smith, Arkansas, with a listed pay rate of $21.00 per hour and any AM/PM shift.

Requirements

High school diploma or GED, plus specialized schooling and/or on-the-job education in a specific skill area, such as data processing, clerical/administrative work, or equipment operation, and two years of related experience and/or training; or an equivalent combination of education and experience.
Ability to communicate information effectively and respond to questions in person-to-person and small-group situations with customers, clients, the general public, and organization employees.
Valid driver’s license.
Intermediate 10-key skills.
Basic accounting skills.
Frequent physical exertion and exposure to unfit donated goods.

Responsibilities

Supervise staff and communicate about work performance; assist with interviewing applicants and orienting new hires as needed.
Maintain personnel files securely and complete personnel, payroll, and other operational paperwork in the Store Manager’s absence.
Provide proper service to customers and donors and help develop additional donors for the store.
Motivate employees to meet production guidelines.
Oversee receiving, pricing, displaying, selling, and rotation of merchandise within established price ranges.
Keep the store’s interior and exterior adequately stocked and attractive.
Balance register receipts, prepare daily bank deposits, maintain transaction records, and make deposits as needed. Deposits must be made alone in a personal or company vehicle.
Operate the cash register, accept payments, and authorize voids, returns, exchanges, and merchandise credit.
Monitor customers and employees for suspicious activity, report it to the Loss Prevention Director, and prevent unauthorized giveaways.
Maintain a clean and safe store, processing area, and/or donation center through housekeeping or delegation of those tasks.
Ensure daily sales reports are submitted as directed by the manager.
Track employee attendance and forward absence and vacation requests to the VP of Donated Goods in the Store Manager’s absence.
Ensure the store is open and operating during designated hours.
Follow safety procedures and personnel policies and ensure compliance by employees, community service workers, volunteers, and trainees.
Model professional development for employees, trainees, and customers.
Perform other related duties as required or assigned.
May travel occasionally within Arkansas.