Assistant Store Manager

The Buckle, Inc.•Mobile, AL

4d•$17 - $24•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. They work directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership. They share responsibility for training and motivating Teammates and act as Store Manager in the Store Manager’s absence. The Assistant Manager role is a progression from the AIT position and includes additional higher-level duties, though most duties and responsibilities are shared. The role focuses on Guest service and sales, Teammate recruiting and development, visual merchandising, store operations, and leadership. The Assistant Store Manager helps plan and achieve sales goals, maintain visual and operational standards, support staffing and training, and address store needs. The position assists the Store Manager in supervising and may involve travel to other stores within the district, including overnight travel as required. Relocation may be required; visa sponsorship is not available. The role is performed in a retail store setting with a usually moderate noise level. It requires the ability to work a flexible schedule, potentially including mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. Physical demands include regularly standing, walking, handling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; sitting is occasional. The role also requires the ability to lift and maneuver 50 pounds throughout the store and backroom.

Requirements

High school diploma or GED; alternatively, one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to operate a motor vehicle and travel, including overnight as required.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the stated physical demands, including standing, walking, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Ability to meet the stated vision requirements, including close, distance, color, peripheral, and depth vision and adjustment of focus.
Relocation may be required.
No visa sponsorship is available.

Responsibilities

Provide friendly, engaging Guest service; answer questions and recommend merchandise suited to Guest needs.
Achieve personal sales goals and support the store’s sales performance, business builders, Guest loyalty, and sales presentation standards.
Build Guest relationships and support client-based business, fit appointments, Buckle credit card activity, and Guest connections.
Demonstrate product knowledge and sales showmanship, and coach Teammates to improve sales presentations and Guest interactions.
Plan sales goals with the Store Manager and help implement store education focuses and business goals.
Identify recruiting opportunities and assist the Store Manager with recruiting and staffing needs.
Train, motivate, coach, and develop Teammates, including supporting onboarding, shift orientation, Loss Prevention, sales presentation, and non-sales position training.
Maintain a positive floor culture, demonstrate dress-code and leadership standards, and delegate and track Teammate tasks and training.
Manage visual merchandising and zone ownership; delegate, demonstrate, and review zones and ensure visual standards are followed.
Maintain a sized and shoppable sales floor, display new freight appropriately, and identify merchandising opportunities and solutions.
Perform and teach store operations, including opening and closing procedures, POS tasks, markdowns, pulls, freight handling, recalls, and returns to vendors.
Maintain a clean, organized store; monitor supplies and inventory; and provide feedback on merchandise handling concerns.
Follow payment, return, exchange, security, Loss Prevention, company policy, and Code of Ethics requirements; recognize and address security risks and theft.
Complete scheduled shifts and cover shifts when needed; handle schedule changes professionally and travel to cover other district stores as needed.
Communicate policy violations and Teammate or Guest concerns to the appropriate management or Human Resources contacts.
Complete new-hire paperwork and tasks according to Human Resources and legal guidelines.
Handle emergencies in the Store Manager’s absence in accordance with company guidelines.
Assist the Store Manager in supervising, conducting interviews as needed, and supporting store growth and leadership.
Perform other duties and special projects as assigned.