Assistant Store Manager
About The Position
The Assistant Store Manager at TJ Maxx supports store performance and operations while fostering an inclusive, supportive environment. The role helps empower Associates to create positive customer experiences in a fast-paced retail setting. Responsibilities span sales, expenses, merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping and receiving, loss prevention, and store efficiency. The Assistant Store Manager also recruits, trains, develops, and mentors Associates; communicates and implements projects, targets, company initiatives, action plans, and store changes; and contributes input to succession planning.
Requirements
- At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
- Demonstrated ability to lead, develop, and empower a large team.
- Excellent organizational and communication skills, with the ability to influence, provide effective feedback, and mentor others.
- Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
- Strong follow-through skills to successfully implement tasks and initiatives.
Responsibilities
- Support sales results, manage expenses, and oversee store operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
- Focus on minimizing shrink and damages.
- Attract, recruit, train, and develop Associates, serving as a mentor and role model.
- Foster a supportive environment that creates a positive experience for Associates and customers.
- Communicate and implement action plans for projects, targets, company initiatives, and store changes.
- Provide input on succession planning to meet future needs.
- Implement strategies to meet sales, expense, and customer service targets.
- Coordinate loss prevention and operational programs and improve store layout and efficiency.
Benefits
- Associate discounts, including for eligible family members.
- 401(k) match.
- Medical, dental, and vision coverage.
- Health savings account (HSA) and health care flexible spending account (FSA).
- Life insurance and short- and long-term disability coverage.
- Paid holidays, vacation, sick, bereavement, and parental leave.
- Employee assistance program (EAP).
- Incentive programs.
- Auto and home insurance discounts.
- Scholarship program.
- Adoption and surrogacy assistance.
- Smoking cessation program.
- Child care and cell phone discounts.
- Pet and legal insurance.
- Credit union.
- Referral bonuses.
- Training and development programs.
- Global well-being programs focused on physical, financial, and emotional wellness.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
