Assistant Store Manager

LAND OF LINCOLN GOODWILL INDUSTRIES INC•Litchfield, IL

7d•$19 - $19•Onsite

About The Position

The Assistant Store Manager works with the Store Manager to manage all aspects of store operations, including donations, sales, staff, financial performance, and loss control. The role requires honesty, integrity, and ethical, transparent business practices. It is a developmental position intended to prepare the employee to advance to a Manager position. The Assistant Store Manager oversees store operations when the Store Manager is absent and supervises staff in that absence.

Requirements

High school diploma or equivalent.
One year of experience in a leadership or oversight role, such as supervising staff or managing quality control tasks; retail experience is preferred.
Valid driver’s license, safe driving record, proof of insurance, and reliable transportation.
CPR/First Aid certification or ability to obtain certification within six months of employment.
Ability to travel occasionally to other stores and job sites.
Ability to use the Google business platform and/or Microsoft Office products, including Word, PowerPoint, Outlook, and Excel, and to use other software such as payroll and point-of-sale systems.
Ability to work independently while fostering a strong team atmosphere.
Clear verbal and written communication skills.
Sensitivity and ability to communicate with a diverse population and promote diversity and inclusion.
Ability to interact with all people in a manner that respects their dignity, privacy, and confidentiality.
Consistent attendance and punctuality on scheduled work days.
Professionalism, integrity, sound business conduct, and ethical behavior.
Commitment to LLGI’s mission, vision, and values.
Ability to lift or move up to 50 pounds and perform the physical activities described, including prolonged standing, bending, reaching, kneeling, crouching, crawling, carrying, pushing, and pulling.
Visual acuity to evaluate donated items and ability to identify undesirable odors.
Ability to work in a light industrial or warehouse environment with exposure to heat, cold, and allergens.

Nice To Haves

Retail experience.
Knowledge of the Google business platform and/or Microsoft Office products, including Word, PowerPoint, Outlook, and Excel, and familiarity with payroll and point-of-sale software.

Responsibilities

Oversee store operations in the Store Manager’s absence.
Direct store employees and volunteers to ensure sales transactions and donated goods are processed and reported accurately.
Communicate the organization’s mission, vision, and values and promote diversity.
Train, coach, and provide feedback to help staff develop their skills.
Ensure staff follow policies and procedures.
Assist the Store Manager with recruiting, hiring, onboarding, training, scheduling, coaching, documenting, and communicating staff performance and behavioral issues.
Demonstrate leadership and positive role modeling for retail staff.
Report loss control concerns to the Store Manager in a timely manner.
Manage time effectively and monitor staff time to ensure work is completed.
Take responsibility and accountability for completing job duties.
Ensure proper maintenance and care of equipment, machinery, and facilities.
Follow housekeeping standards and maintain a clean, organized sales floor.
Collaborate with the Store Manager to develop and manage the store budget.
Help maximize store financial performance and achieve desired results.
Maintain quality control in retail operations.
Contribute to team success by involving others in work processes, decisions, and actions.
Perform bank deposits and related cash-handling duties.
Fulfill safety captain duties when no designated safety captain is present.
Fill in for store staff as needed.
Travel to locations within the LLGI territory to support organizational needs.
Perform other tasks as assigned.