Assistant Store Manager

AT&T•Vernon Hills, IL

7d•$53,200 - $79,800•Onsite

About The Position

The Assistant Store Manager partners with a store manager to oversee the daily operation of an AT&T retail store. The role supports merchandising and product launches, helps meet and exceed sales objectives, and ensures customers receive an extraordinary experience with AT&T products and services. It also includes conducting outreach and promotional activities, including off-site events as needed, and coaching retail sales consultants to help them achieve sales and service goals. AT&T provides paid training to support leadership success.

Requirements

Excellent communication and leadership skills.
Three or more years of sales and/or customer experience in telecommunications or a related industry.
Prior management experience.
Well-developed planning, analytical, and problem-solving skills.
Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
Ability to collaborate with key stakeholders on initiatives beyond store walls.
Strategic perspective and ability to champion change.
Ability to inspire a team through high performance, collaboration, and teamwork.
Ability to use professional expertise to solve problems and analyze issues.
Initiative and drive to create results.

Responsibilities

Partner with the store manager to oversee daily store operations.
Assist with merchandising and product launches.
Help meet and exceed sales objectives.
Ensure customers have an extraordinary experience with AT&T products and services.
Perform outreach and promotional activities, including off-site events as needed.
Coach and develop retail sales consultants to help them meet sales and service goals.
Inspire the team through high performance, collaboration, and teamwork.
Collaborate with key stakeholders on initiatives beyond store walls.
Take initiative, champion change, and strive to create results.
Use professional expertise to solve problems and analyze issues.

Benefits

Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off, including at least 23 days of vacation each year, and 9 company-designated holidays.
Paid parental leave.
Paid caregiver leave.
Additional sick leave beyond what state and local law require may be available, but is unprotected.
Adoption reimbursement.
Short- and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefit programs, including critical illness, accident hospital indemnity, and group legal coverage.
Employee assistance programs (EAP).
Employee wellness programs.
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone.
Sales commissions of $18,000+ yearly if all sales goals are met.