Assistant Store Manager - Kamloops

Nature's Fare Markets•Kamloops, BC

3d•Onsite

About The Position

This is an amazing opportunity to join a dynamic team in our Kamloops location! People are at the heart of what Nature's Fare Markets does. With this lens, you will lead the Store Team with your creativity, passion for organic and natural products, and a quality-driven leadership style. Alongside the Store Manager, you will be responsible for team member hiring, development, and administration, as well as ensuring the delivery of superior customer service day-in and day-out. As a part of our senior management team, the Assistant Store Manager must live and model our core values while fostering a positive and collaborative work environment. We believe in people first; that must be your priority too.

Requirements

5+ years of experience in a management position
Experience managing people in a customer service industry is a strong asset
Strong technical knowledge using Microsoft Office Suite
Experience managing budgets and financials
Demonstrated operational execution skills
Available for flexible scheduling to meet the needs of the store including mornings, nights, weekends, holidays, and long/unusual hours
A good sense of humor with the ability to laugh at yourself
You have an entrepreneurial spirit and enjoy being a part of many aspects of the business during your day-to-day
You are values driven. You are passionate about being involved in your community and you want to do the right thing for your team members and your customers
You lead by example and from a place of caring. This comes from your ability to be self-aware and demonstrate a high level of emotional intelligence.
You are an advocate for holistic wellness and incorporate wellness strategies into your lifestyle
You have a passion for providing a lasting and meaningful experience for customers and team members

Nice To Haves

Post-secondary education in business administration, management, or related field preferred

Responsibilities

Communicate, represent, and uphold Nature's Fare Markets' Core Values
Work with the Store Manager to build and sustain a positive work environment of outstanding teamwork, mutual respect, and exceptional morale
Manage and correct staff mannerisms, behaviours, and actions by being visible in your store; using your leadership skills to bring out the best in people
Recognize and reward employees in moments of excellence and provide real-time coaching
Assist in interviewing, hiring, training, developing, and leading staff members in a manner which builds and sustains a high-performing team with minimal turnover
Provide open, consistent, and useful communication to staff regarding storewide & company goals, news, trends, and events
Be passionate about health and wellness; live the lifestyle
Provide and promote customer service standards for a positive shopping experience and customer loyalty
Assist with influencing and managing the atmosphere and customer experience in your store
Ensure that every customer experience is outstanding
Assist with all aspects of store operations and be ready and willing to jump in to help in any department as needed
Assist on cash, grocery, ordering, and customer service, leading by example
Work with your teams to ensure store merchandising is inviting to customers and drives sales
Challenge the status quo by bringing forward new ideas and promoting an open and safe place for team members to provide feedback and collaborate
Assist with and support renovations as needed
Ensure the store is well merchandised and assist with building ends/displays to ensure they are maximized
Observe and determine if policy and procedures are being followed
Support your operations team
Anticipate department volumes throughout the day, and accordingly direct and relocate staff
Assume total responsibility for the store in the absence of the store manager