Assistant Store Manager

AT&T • Bellingham, WA

24d

About The Position

The Assistant Store Manager partners with the store manager to oversee the daily operation of an AT&T retail store. The role helps manage and develop the team, supports merchandising and product launches, and contributes to meeting and exceeding sales objectives while ensuring customers receive an extraordinary experience with AT&T products and services. The Assistant Store Manager also conducts outreach and promotional activities, including off-site events as needed, and coaches retail sales consultants to help them meet sales and service goals. AT&T provides paid training to prepare employees for leadership success.

Requirements

• Three or more years of sales and/or customer experience in telecommunications or a related industry.
• Prior management experience.
• Excellent communication and leadership skills.
• Well-developed planning, analytical, and problem-solving skills.
• Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
• Ability to collaborate with key stakeholders on initiatives beyond store walls.
• Strategic perspective and ability to champion change.
• Ability to inspire a team through high performance, collaboration, and teamwork.
• Ability to take initiative and strive to create results.

Responsibilities

• Partner with the store manager to oversee all aspects of daily retail store operations.
• Manage, develop, and coach a team of retail sales consultants to meet sales and service goals.
• Assist with merchandising and product launches.
• Help meet and exceed sales objectives while ensuring an extraordinary customer experience.
• Perform outreach and promotional activities, including off-site events as needed.
• Collaborate with key stakeholders on initiatives beyond the store.
• Champion change, foster collaboration and teamwork, and take initiative to achieve results.
• Use professional expertise to solve problems and analyze issues.

Benefits

• Medical, dental, and vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays, based on date of hire
• Paid parental leave
• Paid caregiver leave
• Additional sick leave may be available beyond what state and local law require; it is unprotected
• Adoption reimbursement
• Short- and long-term disability benefits
• Life and accidental death insurance
• Supplemental benefits, including critical illness, accident, hospital indemnity, and group legal programs
• Employee Assistance Programs (EAP)
• Employee wellness programs
• Employee discounts up to 50% on eligible AT&T mobility plans and accessories, AT&T internet (including fiber where available), and AT&T phone
• Commission

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed