Assistant Store Manager

The Buckle, Inc.•Ranchettes, WY

4d•Onsite

About The Position

The Assistant in Training (AIT) and Assistant Manager positions help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. They perform sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. They work directly with the Store Manager and Leadership Team to develop sales, recruit Teammates, and provide leadership; share responsibility for training and motivating Teammates; and act as Store Manager in the manager’s absence. The Assistant Manager position is a progression from AIT and includes additional high-level duties, while most duties and responsibilities are shared. The role focuses on sales generation and Guest service, recruiting and developing Teammates, visual merchandise management, store operations, and leadership. The Assistant Manager supports store performance and growth, helps maintain store standards and a positive team culture, and may travel to cover other stores within the District. Relocation may be required. Visa sponsorship is not available. This position regularly takes place in a retail store setting with a usually moderate noise level. The job involves standing, walking, handling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; sitting is occasional. The Teammate must be able to lift and maneuver 50 pounds throughout the store and backroom. The job may require operating a motor vehicle and travel, including overnight travel as required.

Requirements

High school diploma or GED; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.
Ability to provide customer service and perform sales, merchandising, operational, training, and leadership duties.
Ability to work a flexible schedule, potentially including mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs.
Ability to operate a motor vehicle and travel, including overnight travel as required.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to meet the physical demands of the role, including standing, walking, handling and reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
Relocation may be required.
No visa sponsorship is available.

Responsibilities

Greet Guests, provide attentive and knowledgeable service, identify their needs, recommend merchandise, and create a wardrobing experience.
Meet personal sales, average sale, and net sales goals; support store sales performance and business builders, including fit appointments, Buckle credit card, and Guest Connect.
Use the Sales Presentation Guide (SPG), product knowledge, sales education, and available inventory tools to improve Guest selection and sales results.
Build Guest relationships and client-based business; maintain knowledge of promotions, payment and exchange policies, and security practices.
Plan sales goals with the Store Manager and demonstrate ownership of the store’s sales performance.
Identify recruiting opportunities and assist the Store Manager with recruiting and staffing needs, interviews, and maintaining talent contact information.
Train, coach, motivate, and develop Teammates in sales presentations, Guest service, accountability, shift orientation, Loss Prevention, company tools, and other assigned areas.
Help select and implement the store’s education focus; complete training activities and use the Performance Tracker and Weekly Delegation Worksheet.
Lead and support daily business segments, delegate tasks and learning goals, and keep fellow leaders and Teammates informed.
Manage visual merchandising through zone ownership; demonstrate and delegate zone work, maintain visual standards, and keep the sales floor and backroom appropriately organized and displayed.
Identify merchandising opportunities, communicate recommendations to the Store Manager, maintain product presentation and sizing, and use the Performance Tracker to improve results.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, according to business needs.
Use the planner and complete opening and closing checklists; execute and teach Point of Sale procedures and other store tools.
Follow Loss Prevention, security, payment, return, exchange, and company policy procedures, including daily bag and purse checks; recognize and respond to security risks and theft.
Maintain a clean, organized, and shoppable store; complete markdowns, pulls, freight, recalls, vendor returns, and inventory-supply monitoring.
Complete assigned shifts and cover shifts when needed; handle schedule changes professionally and immediately handle emergencies in the Store Manager’s absence according to company guidelines.
Complete new-hire paperwork and tasks promptly and accurately in accordance with Human Resources and legal guidelines.
Communicate merchandise-handling concerns, policy violations, and Teammate or Guest concerns to the appropriate Store Manager, District Manager, or Human Resources contact in a timely and confidential manner.
Establish effective working relationships with Corporate Office departments and assist the Store Manager in store operations and planning.
Support leadership, promote personal and store growth, give and receive feedback, solve problems, administer the Buckle Commitment to Success, and perform special projects or other assigned duties.
Travel to and cover other stores within the District based on business needs.