Assistant Store Manager, Woodbury Commons Outlet - Jil Sander

OTB Spa•Poulsbo, WA

2d•$63,000 - $67,000•Onsite

About The Position

As the Assistant Store Manager, you will be responsible for leading and inspiring a team to deliver an elevated shopping experience while driving sales and operational excellence. The Assistant Store Manager will work closely with the Store Manager to implement business strategies, maintain brand integrity, and cultivate strong client relationships.

Requirements

5+ years of experience in retail, preferably in a leadership role.
Strong understanding of luxury clientele, high-touch service, and clienteling techniques.
Proven ability to drive sales and meet/exceed targets.
Excellent communication, leadership, and organizational skills.
Proficiency in using CRM systems and retail POS software.
Passion for luxury fashion, fine jewelry, watches, or lifestyle products.
Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request. Employment is contingent upon the successful verification of this authorization in compliance with federal immigration laws.

Responsibilities

Drive sales performance by supporting the team in achieving individual and store sales targets.
Deliver an elevated, personalized luxury experience to high-net-worth clientele.
Build and maintain strong client relationships through CRM strategies and personalized follow-ups.
Ensure the team delivers superior product knowledge and exceptional client service.
Assist in recruiting, onboarding, and training new team members.
Provide ongoing coaching and performance feedback to ensure a motivated and engaged team.
Foster a positive and collaborative work environment aligned with brand values.
Oversee daily store operations, ensuring efficiency in inventory management, cash handling, and stock replenishment.
Uphold luxury brand standards through visual merchandising and store presentation.
Ensure compliance with company policies, procedures, and loss prevention measures.
Analyze sales reports and KPIs to identify areas of improvement and drive business growth.
Assist the Store Manager in executing marketing and promotional strategies.
Develop and implement initiatives to increase foot traffic and client loyalty.