Assistant Store Manager

Extra Space Storage • Irvine, CA

4d • $19 - $21

About The Position

The Assistant Store Manager supports the daily operations of one or more self-storage locations under the guidance of the District Manager and Store Manager. The role helps ensure the facility maintains high cleanliness standards and operational excellence. It also involves building customer relationships through in-person and phone interactions, following a structured sales process, and managing customer accounts.

The position includes daytime hours, and the office closes at 6 p.m. This location is closed on Sundays. Applicants within a 10-mile radius are encouraged to apply. Starting pay is $19.00–$21.00 per hour. Extra Space Storage describes itself as the largest self-storage company in the United States by store count, with more than 4,000 stores nationwide.

Requirements

• At least 1 year of customer-facing work experience.
• A current valid driver’s license and access to a reliable personal vehicle for daily bank deposits and travel to other sites as needed, except in New York City and Brooklyn.
• High school diploma or GED.
• Ability to perform indoor and outdoor duties, including standing, walking, climbing stairs, bending, sitting, and lifting.
• Ability to regularly lift or move items up to 35 lbs. and occasionally up to 50 lbs.

Nice To Haves

• Sales experience is preferred.
• College education is a plus.

Responsibilities

• Build and maintain strong customer relationships by identifying storage needs and providing tailored solutions.
• Maximize sales objectives through unit rentals, unit insurance, and moving supplies.
• Maintain site cleanliness through ongoing cleaning and maintenance, including sweeping, mopping, and grounds maintenance across the office, storage buildings, and surrounding areas.
• Perform daily site safety inspections, including lock checks.
• Address and resolve customer concerns related to billing, security, auctions, and proper site usage.
• Handle cash transactions, balance receipts, follow up on delinquent payments, process customer payments, and complete daily bank deposits.
• Establish and maintain professional relationships with Extra Space employees to support the company culture.
• Perform additional duties as assigned.

Benefits

• Paid time off accrued throughout the year, increasing with years of service.
• 401(k) match with Traditional and/or Roth choices.
• Affordable medical benefit options with up to a $1,000 annual employer contribution to a Health Savings Account.
• EXTRA Healthy Wellness Program with rewards toward the medical premium.
• BenefitHub discounts on apparel, auto, electronics, entertainment, pets, travel, and other items.
• Daytime hours and potential Sundays off, depending on location.
• Competitive starting pay.
• Company culture with growth opportunities throughout the United States.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED