Assistant Store Manager
About The Position
The Assistant Store Manager supports store performance and daily operations at HomeGoods, helping create an inclusive and supportive environment for Associates and customers. The role focuses on delivering a positive customer experience, developing Associates, and achieving sales, expense, and customer service targets in a fast-paced retail setting. The position supports operations across merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with attention to reducing shrink and damages. It also involves recruiting and training talent, mentoring Associates, implementing company initiatives and action plans, contributing to succession planning, coordinating loss prevention and operational programs, and improving store layout and efficiency.
Requirements
- At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
- Demonstrated ability to lead, develop, and empower a large team.
- Excellent organizational and communication skills, including the ability to influence others and provide effective feedback and mentorship.
- Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
- Strong follow-through skills to implement tasks and initiatives successfully.
Responsibilities
- Support store sales results, manage expenses, and oversee key operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
- Focus on minimizing shrink and damages.
- Attract, recruit, train, develop, and mentor Associates, serving as a role model and fostering a supportive and engaging environment.
- Communicate and implement action plans for projects, targets, company initiatives, and store changes.
- Provide input on succession planning to meet future needs.
- Implement strategies to meet sales, expense, and customer service targets.
- Coordinate loss prevention and operational programs.
- Improve store layout and efficiency.
Benefits
- Associate discount, including for eligible family members
- 401(k) match
- Medical, dental, and vision coverage
- Health Savings Account (HSA)
- Health care Flexible Spending Account (FSA)
- Life insurance
- Short- and long-term disability
- Paid holidays, vacation, sick, bereavement, and parental leave
- Employee Assistance Program (EAP)
- Incentive programs
- Auto and home insurance discounts
- Scholarship program
- Adoption and surrogacy assistance
- Smoking cessation program
- Child care and cell phone discounts
- Pet and legal insurance
- Credit union
- Referral bonuses
- Training and development programs
- Global well-being programs focused on physical, financial, and emotional wellness
- Career growth opportunities
- Competitive salary
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
