Retail Warehouse Assistant Manager-- Home Outlet

E C Barton & Company•Mishawaka, IN

9d•$45,000 - $60,000•Onsite

About The Position

Assist in managing a store engaged in selling discount building materials. This role operates as a 'Working Manager,' meaning the individual gets involved in daily activities and performs any job duties necessary to keep the store operating at maximum efficiency. The Assistant Store Manager will help train partners to maximize profitability, control costs, and offer the best possible customer service. They will also assist in interviewing and hiring to properly staff the store and ensure the integrity of the division. The role requires continually exceeding high levels of profitability and customer service while ensuring compliance with all safety regulations, guidelines, and operating procedures.

Requirements

Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of organization.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Ability to apply concepts of basic algebra and geometry.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Knowledge of Inventory software; Order processing systems; Payroll systems; Spreadsheet software and Word Processing software.
Regularly required to talk or hear.
Frequently required to stand and reach with hands and arms.
Occasionally required to walk; sit and climb or balance.
Must occasionally lift and/or move up to 80 pounds.

Nice To Haves

Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason even when dealing with emotional topics.
Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Focuses on solving conflict, not blaming; Maintains confidentiality, and Effectively communicates with all partners.
Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Gives appropriate recognition to others.
Takes responsibility for activities of partners supervised; Makes self available to staff; Provides regular performance feedback; Develops partners' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.

Responsibilities

Operate as a 'Working Manager,' performing any job duties necessary to keep the store operating at maximum efficiency.
Assist Store Manager in effectively training all partners to maximize profitability, control costs, and offer the best possible customer service.
Assist in interviewing and hiring the best candidates to properly staff the store.
Continually exceed high levels of profitability and customer service.
Ensure the store is following all safety regulations, guidelines, and operating procedures.
Plan and prepare work schedules and assign employees to specific duties.
Coordinate, participate in, and supervise sales activity and sales promotion, merchandise display preparation and advertising, and taking inventories.
Reconcile cash with sales receipts, keep operating records, prepare daily record of transactions for Accounting Department, and perform work of other partners, as needed.
Ensure compliance of employees with established security, sales, and recordkeeping procedures and practices.
Ensure that company assets are protected through proper compliance of security, credit, financial, safety, audit and other control procedures.
Resolve customer complaints and answer inquiries.
Lock and secure store.
Assist in supervision of 3-5 employees.
Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws, including interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.