Tyson's Corner Assistant Store Manager

Johnnie-O Clothing•Wilmette, IL

18h•Onsite

About The Position

Johnnie-O is seeking an Assistant Store Manager for their Tyson's Corner location. This role is responsible for building a performance-driven, customer-first culture rooted in Johnnie-O values. The Assistant Store Manager will partner with the Store Manager to recruit, hire, and develop top talent, set clear expectations, track progress, and celebrate team achievements. Key responsibilities include achieving and exceeding sales goals, utilizing clienteling tools for customer relationship building, partnering with marketing for local events, leading by example on the sales floor, ensuring product knowledge among the team, maintaining store appearance, and managing operational tasks such as scheduling, payroll, cash handling, inventory, and loss prevention. The role also involves executing seasonal floor sets and merchandising updates.

Requirements

1-3 years of retail or customer service experience, ideally in apparel or premium lifestyle brands.
Strong interpersonal skills with a genuine ability to connect with people.
Proactive, solutions-oriented approach to delivering excellent customer service.
Ability to adapt in a fast-paced environment and handle multiple priorities.
Comfortable working a flexible schedule including evenings, weekends, and holidays.
Ability to stand for extended periods and lift up to 20 lbs.

Responsibilities

Build a performance-driven, customer-first culture rooted in Johnnie-O values.
Recruit, hire, and develop top talent, providing ongoing coaching and recognition alongside the Store Manager.
Set clear expectations, track progress, and celebrate team achievements.
Achieve and exceed sales goals through strategic planning and execution.
Use clienteling tools to build long-term customer relationships and drive repeat business.
Partner with marketing and community teams to plan events that engage the local market.
Lead by example on the sales floor, modeling personalized, authentic service.
Ensure the team is confident in product knowledge, fit, and styling to provide expert recommendations.
Maintain a clean, organized, and inviting store environment.
Manage scheduling, payroll, cash handling, inventory accuracy, and loss prevention.
Execute seasonal floor sets and weekly merchandising updates that reflect brand standards and directives from HQ.