Assistant Store Manager - Eagle Dr, Ruston, LA

DTLR, Inc.•Ruston, LA

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to help maximize sales and profitability. The role supports merchandising execution, expense and inventory management, employee training and development, human resources activities, and outstanding customer service. The Assistant Store Manager is responsible for the quality and performance of store staff and helps ensure compliance with company policies, operational requirements, safety, and business standards. The standard work week does not exceed 40 hours. A flexible schedule is required, including days, nights, weekends, and holidays, and the employee may be required to work in multiple stores within the assigned district.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent command of English for effective communication with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy in sensitive or confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
Results-driven approach and demonstrated critical and creative thinking.
Project management, time management, analytical, and strong organizational skills.
Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores within the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Support the Store Manager in daily store operations and efforts to maximize sales and profitability.
Be responsible for the overall quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist with and provide feedback to the Store Manager on annual employee performance evaluations.
Assist with expense management and develop strategies to help stores perform within budget.
Help monitor and identify loss or inventory inconsistencies so the store meets shrink goals at or below company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and help provide customers with a friendly environment and outstanding service.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.