Assistant Store Manager

Goodwill Industries Of South Mississippi•Ocean Springs, MS

4d•Onsite

About The Position

Under the supervision of the Store Manager, the Assistant Store Manager is responsible for all aspects of operating a Donated Goods Retail (DGR) to ensure the efficient and cost-effective operation and stewardship of the Donated Goods Retail (DGR) to maximize profitability and increase training opportunities. This role involves ensuring world-class customer service, hiring, training, developing, supervising, and evaluating team members, operating the DGR within budgeted expense to revenue ratios, and ensuring good stewardship of all donations through proper handling and processing. The Assistant Store Manager is also responsible for scheduling labor, maintaining the store's image, safety, and security, and performing various administrative tasks such as cash handling, reporting, and supply orders. Additionally, this role requires maintaining compliance with CARF standards, staying informed of industry trends, and performing other duties as assigned.

Requirements

Minimum of two years of management supervisory experience in a business (retail) setting preferred.
Associate’s Degree in business or related field preferred.
Strong leadership, interpersonal, verbal, and written communication skills.
Basic computer Skills.
Must be available to work evenings and weekends.
Must have a reliable means of transportation.
Must open the store at least (2) times per week and close the store at least (2) times per week, on time.

Responsibilities

Ensure 100% world-class customer service in cooperation with the Store Manager.
Hire, train, develop, supervise, and evaluate team members in cooperation with the Store Manager.
Train and supervise Store Team Members to ensure they can perform all required duties.
Operate the DGR within budgeted expense to revenue ratios and donor value in cooperation with the Store Manager.
Ensure proper handling and processing of donations in accordance with policies and procedures.
Schedule and maintain labor and payroll in accordance with GSM policies and procedures.
Maintain the image, maintenance, loss prevention, safety, and security of the DGR.
Manage cash handling, comment cards, monthly safety inspections, incident/accident reports, expense reports, supply orders, team meeting minutes, weekly schedules, WESA Reports, and MOJO/Work Requests.
Maintain compliance with Commission on Accreditation of Rehabilitation Facility (CARF) standards in cooperation with the Store Manager and Program Manager.
Stay informed of product knowledge, industry trends, and competitive pricing.
Perform assigned duties within the framework of PRIDE Core Values.
Attend in-service and related training as assigned.
Participate in activities outside of Goodwill as requested.
Perform other duties as assigned by Operations leadership.