Assistant(e) gérant(e) de boutique bilingue - Temps partiel / Bilingual Assistant Store Manager - Part-Time

BonLook•Montreal, QC

2d•Onsite

About The Position

Our BonLook Royalmount boutique is looking for someone like you to bring your exceptional skills and experience and join us as a Bilingual Assistant Store Manager, to fill an existing vacancy! This position is a part-time role working 20-29 hours per week. Our store is open Monday to Saturday, evening and weekend availability is required. In this role, you’ll play a pivotal role in supporting operational excellence and fostering a customer-focused environment. You’ll coach and mentor staff, optimize store performance, and enhance the lives of customers in a dynamic, rewarding, and collaborative environment! Join a team passionate about fashion-forward eyewear and making a meaningful difference!

Requirements

Bilingualism (French/English) is required to communicate on a daily basis with team members across Canada
Availability to work evenings and weekends
College degree or equivalent experience
1-2 years of management or supervisory experience
Understanding of operations, processes, and business performance
Proficiency with technology and computers, including MS Office Suite
Proven ability to inspire, coach, and mentor a team while driving organizational goals and delivering exceptional customer experiences
A collaborative, adaptable, and proactive team player with a growth mindset, able to manage changing priorities effectively
Excellent organizational, time management and multitasking skills
Outstanding oral and written communication skills
Ability to multi-task and thrive in a fast-paced environment

Nice To Haves

Previous experience in customer service and retail preferred
Knowledge of optical theory and eyewear merchandise is considered an asset

Responsibilities

Support the Store Manager in executing overall store strategies and operations
Coach and mentor team members to enhance skills, knowledge, and performance, while driving results through leadership aligned with organizational goals
Motivate and influence team members by empowering them, creating enthusiasm, and gaining support to achieve store objectives
Plan, delegate, and manage team responsibilities across all areas of the business
Foster a positive, collaborative work environment by providing clear direction and cultivating a shared vision
Foster open communication through active listening and promoting a transparent, trust-based culture
Champion company initiatives, evaluate their effectiveness, and implement best practices to strengthen and enhance the brand
Deliver exceptional customer service, ensuring a positive customer experience and creating value for every customer
Support store operations by performing additional duties as required