Assistant Store Manager

Hotspot Convenience Store (RL Jordan)•Sylva, NC

About The Position

The Assistant Store Manager supports the Store Manager with store operations and reports to the Store Manager for assistance and guidance. The role includes performing all Sales Associate duties, helping other employees, and recruiting, training, leading, and motivating store employees under the Store Manager’s instruction and supervision. Assistant Store Managers help maintain accountability and profitable results, uphold ethical and moral standards, and provide the Store Manager with feedback about operational and personnel issues. The position also involves customer service, verifying that employees perform their duties professionally and on time, promoting store specials, and maintaining compliance with company policies and applicable laws, safety regulations, environmental policies, and emergency procedures. The Assistant Store Manager forecasts, orders, stocks, and merchandises products; processes vendor invoices; operates store machines; and may drive to locations such as banks, post offices, or off-site meetings when the Store Manager is unavailable. A valid driver’s license and proof of insurance are required. The role requires variable shifts, including weekends and holidays. Physical duties include intermittent sitting, standing, and bending, lifting up to 50 pounds, and exposure to cold temperatures while stocking refrigerator units. The employee must be able to use store safety equipment.

Requirements

Valid driver’s license and proof of insurance.
Ability to work independently and follow instructions.
Ability to process vendor invoices.
Ability to operate necessary machines within the store.
Ability to communicate effectively in English, with excellent interpersonal and communication skills and liberal computer skills.
Ability to work variable shifts, weekends, and holidays.
Ability to lift up to 50 pounds and use store safety equipment.

Nice To Haves

Retail, grocery, or convenience store experience is preferred but not required.

Responsibilities

Perform all duties of a Sales Associate.
Follow required robbery-prevention procedures and enter all sales in the register at the time of sale.
Assist the Store Manager with store operations and provide help or guidance to other employees when needed.
Recruit, train, lead, and motivate store employees under the instruction and supervision of the Store Manager, and enforce accountability to support profitable results.
Maintain high ethical and moral standards and provide the Store Manager with feedback on operational and personnel issues.
Comply with county and state laws, safety regulations, environmental policies, and company emergency procedures.
Forecast, order, stock, and merchandise products.
Drive for work-related errands or activities, including trips to the bank, post office, and off-site meetings, when the Manager is unavailable.
Verify that store employees perform their duties in a timely and professional manner.
Greet and thank customers professionally and promptly, and promote store specials.
Follow Hot Spot and Shell Store dress policies.