Assistant Store Manager (St. Johns Town Center)

gorjana • Jacksonville, FL

3d

About The Position

The Assistant Store Manager contributes to store performance through talent initiatives, operational execution, visual standards, and customer experience. The role calls for someone motivated, adaptable to change, coachable, and passionate about the gorjana brand. Responsibilities span sales leadership, team training and development, customer service, visual standards, and daily store operations. The position requires full-time availability, including nights, weekends, and holidays, and the ability to work the needs of the business.

Requirements

• At least one year of experience in a retail leadership position.
• Must be over 18 years of age.
• Ability to lift or move at least 50 pounds.
• Ability to bend, squat, twist, and reach.
• Ability to stand and/or walk for at least six hours per shift.
• Ability to work full-time hours with open availability, including nights, weekends, and holidays.
• Adaptability and ability to manage change.
• Organization and excellent time-management skills.
• Motivation and results-driven approach.
• Coachability and willingness to receive feedback.
• Passion for the gorjana brand.

Nice To Haves

• An eye for spotting and recruiting talent.

Responsibilities

• Support overall store performance and key performance indicators.
• Act as a brand ambassador by educating customers about the brand’s history, products, and industry.
• Create action plans to maintain or improve performance and build new and repeat business through customer clienteling.
• Support recruiting, onboarding, and development of internal and external talent.
• Communicate initiatives and goals effectively, encourage collaboration, and foster accountability and trust.
• Lead by example in providing a strong customer experience and maintaining team and personal presentation standards.
• Lead and coach the team on return policies while prioritizing the customer experience.
• Respond professionally and with a resolution-oriented approach to customer complaints and concerns.
• Lead execution of brand visual standards and updates.
• Execute daily store operations efficiently and on time.
• Schedule team members according to business needs and budget.
• Manage store inventory with attention to detail and organization, following standard operating procedures.
• Lead store opening and closing duties.

Benefits

• Medical, vision, dental, and life insurance benefits.
• Generous employee discount and product perks program.
• 401(k) and matching program (waiting period applies).
• Paid vacation and sick time.
• Opportunities to grow with the brand and develop your skills.
• Commission and bonus opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed