Retail Assistant Store Manager - Full time - Crossgates Mall - Albany, NY

Swarovski • Albany, NY

1d • Onsite

About The Position

As an Assistant Store Manager, you’ll be a Swarovski advocate, supporting a positive work environment, delivering exceptional customer experiences, and driving commercial results. You’ll coach and empower your team, act as a role model, and help shape the store’s success every day. Act as a role model, delivering outstanding customer service and brand experience. Coach, motivate, and onboard team members to maximize performance. Support recruitment, talent development, and employee relations. Drive sales and support monthly plans and targets. Oversee store operations, including inventory, cash handling, and compliance. Step in for the Store Manager as needed.

Requirements

• 1–2 years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands
• Some leadership and coaching experience
• A winning personality to easily establish a trustful relationship and empower others
• Excellent customer service skills and digital proficiency
• Responsible and able to take ownership
• Curious, empathetic, and results-driven team player with a commercial mindset

Responsibilities

• Act as a role model, delivering outstanding customer service and brand experience
• Coach, motivate, and onboard team members to maximize performance
• Support recruitment, talent development, and employee relations
• Drive sales and support monthly plans and targets
• Oversee store operations, including inventory, cash handling, and compliance
• Step in for the Store Manager as needed

Benefits

• Recognition awards that celebrate your achievements
• Exclusive employee discounts on Swarovski products
• Paid volunteering leave to support causes you care about
• A global employee assistance program offering support in the areas of mental, physical, and emotional health, managerial support as well as financial and legal matters
• Comprehensive product and personal training to help you grow
• Opportunities for career development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed