Assistant Store Manager

RevZilla • Dallas, TX

2d

About The Position

The Assistant Store Manager shares responsibility for managing store team members and the overall success of the store. The role leads sales efforts by training and motivating team members, communicating sales goals, and holding Sales Associates accountable for providing friendly, enthusiastic customer service and meeting sales goals. The Assistant Store Manager maintains strong product knowledge, particularly of technical motorcycle apparel, and shares detailed product features and benefits with customers and team members.

The role assists with store operations, including opening and closing, administering returns, delegating daily responsibilities, and keeping the team focused on sales goals. It also includes maintaining store presentation through cleaning, stocking, organizing, and merchandising, and staying current on brand and company information, products, sales, and events. The position calls for enthusiasm for motorcycle gear and riders, a friendly and upbeat approach, and a willingness to share riding experience with customers. The new store is scheduled to open January 20, 2027, with training beginning January 4, 2027.

Requirements

• At least 2 years of sales management, product sales, or customer service experience; specialty retail experience is ideal.
• Experience leading, coaching, mentoring, and/or teaching a team, in retail or otherwise.
• Experience with computers and point-of-sale systems.
• A self-starter mentality and ability to consistently deliver an outstanding, personalized retail experience.
• Open-mindedness and eagerness to learn and participate in the riding community.
• Motorcycle riding experience, knowledge, or interest.

Nice To Haves

• Experience in a specialty retail environment.
• Motorcycle riding experience and a varied riding portfolio.

Responsibilities

• Share responsibility for managing store team members and the overall success of the store.
• Lead sales efforts by training team members, leading by example, communicating sales goals, and holding Sales Associates accountable for meeting them.
• Provide and support friendly, enthusiastic customer service and a personalized retail experience.
• Maintain product knowledge and explain technical motorcycle apparel features and benefits to customers and team members.
• Assist with store operations, including opening and closing the store and administering returns.
• Delegate daily responsibilities to Sales Associates and keep the team motivated and on track to meet and exceed sales goals.
• Assign and assist with cleaning, stocking, organizing, and merchandising to maintain store presentation.
• Stay current on brand and product knowledge, company information, sales, and company-wide events.
• Offer ideas to improve the operational efficiency of the retail operation and customer experience.
• Build customer relationships by sharing enthusiasm and knowledge about motorcycle gear and riding.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Accident insurance
• Paid time off
• 401(k)
• Employee discount
• DailyPay, a voluntary benefit allowing secure, instant transfers of earned pay before payday
• Opportunities for career advancement and promotion from within
• Opportunities to represent RevZilla at special events

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed