Assistant Store Manager

Autozone•Baltimore, MD

24d

About The Position

As an Assistant Store Manager at AutoZone, you support daily store operations, energize team performance, and drive sales in a fast-paced retail environment. You help provide WOW! customer service and contribute to store success while developing future talent. The role includes supporting personnel management, store operations, inventory, sales, customer service, safety, and financial oversight.

Requirements

Basic automotive parts knowledge.
Proven leadership experience with strong communication, decision-making, and sales-driving skills.
Integrity, professionalism, and commitment to customer satisfaction.
Ability to thrive in a fast-paced environment while driving operational excellence and team engagement.
Ability to foster a positive work culture focused on development and results.
Proficiency in managing, analyzing, and reconciling Profit & Loss statements.
Ability to lift, load, and deliver merchandise with attention to safety and accuracy.
Flexibility to work evenings, weekends, and holidays as business needs arise.

Nice To Haves

Strong interpersonal and communication skills in both Spanish and English.
Automotive Service Excellence (ASE) Certification preferred.

Responsibilities

Assist the Store Manager with recruiting, supervising, scheduling, training, and developing store personnel.
Promote clear and effective communication with employees and customers.
Help meet sales targets, maintain accurate inventory levels, and optimize cash flow.
Oversee efficient store workflows and compliance with company standards when the Store Manager or Commercial Sales Manager is absent.
Ensure customers receive WOW! service, proactively resolve concerns, and turn complaints into positive experiences.
Lead company initiatives by supporting productivity, training, and retention of high-performing employees.
Maintain operational efficiency through effective merchandising and a clean, organized, visually appealing shopping environment.
Enforce use of Personal Protective Equipment (PPE), promote workplace safety, and assist with risk management activities.
Support budgeting, analyze Profit & Loss statements, and monitor expense controls to maximize profitability.
Lift, load, and deliver merchandise safely and accurately.