ASSISTANT STORE MANAGER
About The Position
Herschel Supply is looking for an Assistant Store Manager to join their Banff Store team. In this role, the Assistant Store Manager will partner with the Store Manager to lead the team, deliver an exceptional in-store experience, and ensure daily operations run smoothly. The position requires a forward-thinking, hands-on approach to retail leadership, aiming to shape a store environment that reflects the creativity, energy, and community spirit of Herschel. The ideal candidate is a people-first leader who can balance coaching, operations, and results, motivating the team, upholding high standards, and solving problems in real time to create memorable customer experiences.
Requirements
- Proven experience in retail leadership, such as an established Key Holder or Assistant Store Manager.
- Confidence in leading from the floor and supporting others to perform at their best.
- Strong understanding of retail KPIs and how to drive them through coaching and action.
- Organized, detail-oriented, and comfortable balancing multiple priorities.
- Creativity, curiosity, and initiative.
- Understanding of great service and how to deliver it.
- Flexibility and dependability, ready to jump in where needed.
- Belief in teamwork, open communication, and showing up properly every day.
Responsibilities
- Lead and inspire the team, creating a positive, high-energy environment rooted in teamwork and trust.
- Coach, mentor, and develop Sales Associates and Key Holders, helping them reach their goals and grow within the brand.
- Support with recruitment, scheduling, payroll, and day-to-day store operations.
- Champion the customer experience by connecting authentically, listening, and making every interaction memorable.
- Maintain store appearance by executing visual standards, merchandising updates, and product storytelling.
- Partner with the Store Manager to analyze KPIs, identify opportunities, and celebrate wins.
- Ensure operational excellence through accuracy in inventory, cash handling, and loss prevention.
- Contribute to community and marketing initiatives that reflect Herschel’s values and local culture.
Benefits
- Wage Band: $22.50 - $24.50 per hour (depending on experience)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
