Assistant Store Manager

Pet StationReno, NV
Onsite

About The Position

The Assistant Store Manager (ASM) supports the Store Manager in leading daily store operations, driving sales performance, and delivering an exceptional customer experience. This role assists with team development, inventory management, and operational execution while ensuring compliance with company standards. The ASM serves as acting Store Manager in their absence.

Requirements

  • 1-2 years of previous retail or leadership experience
  • Strong communication and interpersonal skills
  • Ability to multitask and prioritize effectively
  • Customer-focused mindset
  • Passion for animals and pet care

Responsibilities

  • Support the Store Manager in leading, coaching, and developing store team
  • Drive sales performance and ensure excellent customer service standards
  • Assist with scheduling, labor management, and daily operations
  • Maintain inventory accuracy and merchandising standards
  • Ensure proper care and safety of in-store animals
  • Enforce company policies, procedures, and safety standards
  • Act as Manager on Duty in absence of Store Manager
  • Escalate operational or staffing issues as needed
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