Assistant Store Manager

Genuine Parts Company • Albert Lea, MN

5d

About The Position

The Assistant Store Manager uses automotive, customer service, operational, and leadership expertise to help operate a NAPA retail store and support its goal of being the dominant parts supplier in the market. The role is a primary support to the Store Manager across store functions while retaining active, customer-facing sales responsibilities. It oversees store operations—including counter sales, inventory and receiving, delivery coordination, housekeeping, and other operational tasks—by coaching team members, monitoring progress, and stepping in as needed to maintain standards, coverage, and continuity.

This role is designed as a developmental pathway to becoming a Store Manager. It may require overtime based on business needs and keyholder responsibilities for opening and closing the store.

Requirements

• High school diploma or equivalent.
• Leadership experience.
• Passion for delivering customer care and building long-term relationships.
• Ability to thrive in a fast-paced and complex environment.
• Knowledge of cataloging and/or inventory management systems.
• Ability to lift 60 lbs in some situations.
• Customer-centric approach with both external and internal customers.
• Automotive aftermarket service industry or hobby/DIY experience, or willingness to learn about automotive topics.
• Experience in a parts store, auction, retail store, auto body/collision, or management in a fast-food, restaurant, or convenience-store setting.

Nice To Haves

• Technical or trade school courses or degree completion.
• Background and/or passion in the automotive, heavy equipment, farm, diesel, marine, or dealership industries.
• ASE Certifications.

Responsibilities

• Partner daily with the Store Manager on operations, sales execution, inventory health, labor and scheduling alignment, and team performance; may influence or be responsible for direct reports and labor-planning financial impact.
• Sell actively and build customer relationships across retail and wholesale channels, including in-store, phone, and external dealer or wholesale calls as needed.
• Model expected behaviors, processes, and customer standards.
• Execute or oversee opening and closing routines, including security, cash reconciliation, end-of-day reporting, and facility readiness.
• Handle or support administrative tasks such as scheduling input, compliance documentation, performance tracking and reporting, and basic P&L awareness items.
• Monitor and act on core store metrics, including sales, inventory accuracy and turn, customer satisfaction, cleanliness and organization, labor efficiency, and loss prevention; identify trends and problem-solve.
• Provide leadership oversight, training, and performance management to support flexible execution of store functions, including counter sales, order pulling, receiving, stocking, and delivery coordination; set expectations, coach, monitor outcomes, and assist when needed.
• Support talent development through coaching and mentoring successors for advancement.
• Drive adherence to safety, asset protection, operational processes, and continuous improvement initiatives.

Benefits

• Comprehensive medical, dental, and vision plans.
• 401(k) with company match.
• Paid time off, including vacation, personal days, holidays, and sick days.
• Paternal leave.
• Employee stock purchase plan.
• Tuition reimbursement.
• Professional development opportunities.
• Wellness programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED