Assistant Store Manager - Jonesboro, Union City, GA

DTLR, Inc.•Union City, GA

About The Position

The Assistant Store Manager assists the Store Manager in overseeing daily retail store operations to maximize sales and profitability. This includes executing merchandising plans, managing expenses and inventory, training and developing the store team, supporting human resources activities, and ensuring outstanding customer service. The role is responsible for the quality and performance of store staff, compliance with company policies and procedures, operational and safety standards, and helping the store meet budget and shrink goals. The position requires a flexible schedule that may include days, nights, weekends, and holidays. The standard work week is not to exceed 40 hours. The employee may work in multiple stores within the assigned district and must have reliable transportation and be willing to travel by car, plane, or train.

Requirements

At least one year of retail management experience.
Solid knowledge of business and excellent English communication skills for interacting with management, associates, and customers.
Strong interpersonal skills, including poise, tact, and diplomacy in sensitive or confidential situations.
Ability to think strategically and plan and organize effectively.
Professionalism in all situations.
Proficient analytical ability to gather and summarize data, resolve administrative problems, and prioritize work.
Results-driven critical and creative thinking, project management, time management, analytical, and organizational skills.
Ability to exercise discretion, protect confidentiality, and use independent judgment, compassion, and diplomacy.
Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
Ability to execute directives precisely and consistently.
Working knowledge of Microsoft Office products.
Willingness to work in multiple stores in the assigned district.
Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment.
Reliable transportation.
Willingness to travel by car, plane, or train.

Responsibilities

Support the Store Manager in daily store operations and the achievement of sales, profitability, and store goals.
Oversee the quality and performance of retail store staff.
Ensure compliance with company policies and procedures.
Model effective leadership to build commitment to store goals and training standards.
Assist with recruiting, selecting, training, and developing store personnel.
Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
Assist with expense management and develop strategies to help the store perform within budget.
Help monitor and identify losses or inventory inconsistencies to achieve shrink goals at or below the company plan.
Monitor and control operational compliance, safety, and business standards.
Support employee training in suggested selling and merchandising techniques.
Uphold customer service standards and provide a friendly environment where customers receive outstanding service.
Assist with accurate and regular merchandise inventory counts.
Perform other duties as assigned.