Assistant Store Manager

Pet Supplies Plus • Newark, OH

1d • $17 - $21

About The Position

Pet Supplies Plus is hiring an Assistant Store Team Leader to help manage store operations and provide neighborly, knowledgeable service to customers and their pets. The role supports the Store Team Leader in analyzing sales results and developing plans to improve sales, customer engagement, and productivity. It also helps create a positive team environment and build the store’s reputation for trustworthy, pet-focused service.

The Assistant Store Team Leader supports adherence to operating policies and procedures for cleanliness, animal care, safety, and security. The role also contributes to staffing, recruiting, onboarding, employee engagement, coaching, development, and community partnerships. Candidates must be able to perform physical store tasks and operate equipment, including a forklift.

Requirements

• At least 2 years of experience leading a retail team.
• Bachelor’s degree or equivalent work experience; high school diploma or GED required.
• Knowledge of Microsoft Office.
• Good communication skills.
• Ability to operate store equipment, including a forklift.
• Ability to climb ladders, bend, kneel, and lift up to 50 pounds.
• Ability to work flexible schedules.
• Reliable transportation.
• Must pass a drug test.
• Must be at least 18 years old.

Responsibilities

• Lead by example in providing exceptional, neighborly service to customers and their pets.
• Analyze store sales results and develop plans with the Store Team Leader to maximize sales, neighbor engagement, and productivity.
• Create a fun, positive environment for team members and customers and promote knowledgeable, trustworthy, pet-focused service.
• Assist with the operational management of the store.
• Follow operational policies and procedures for cleanliness, animal care, safety, and security.
• Support team member engagement and morale by understanding individual motivations and needs, recognizing successful performance, and helping team members achieve career goals.
• Help maintain a fully staffed team and support recruiting and onboarding.
• Cultivate a learning culture through onboarding, development opportunities, coaching, and feedback.
• Connect with community organizations to partner on events and marketing opportunities.

Benefits

• Health, dental, vision, and disability plans.
• Health and flexible spending accounts for full-time employees.
• 401(k).
• Paid time off.
• Employee discounts.
• Career development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED