Assistant Store Manager

SmartStop Self StorageTucson, AZ
Onsite

About The Position

SmartStop Self Storage (NYSE: SMST) is one of the largest and fastest-growing self-storage operators in North America. Headquartered in Ladera Ranch, CA, they own, operate or manage 460+ properties across 35 U.S. states and Washington D.C. and four provinces in Canada, with more than 35 million rentable square feet of storage space. Their 1,000+ team members are the heart of their business, delivering an award-winning customer experience year after year. They have earned Newsweek’s Best Customer Service for three consecutive years (2021–2023) and the Reputation 800 Award (2023). Their workplace culture has been recognized as a Top Workplace in Orange County two years running. The Assistant Store Manager position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants. The hours of operation are Tuesday and Wednesday 8:00 am - 6:00 pm. The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems.

Requirements

  • Must have reliable transportation, a valid Driver’s License, and current auto insurance
  • The position requires a background check
  • Enjoys providing exceptional customer service while effectively selling all aspects of the rental experience
  • Excellent communication skills
  • Ability to work independently and as a team
  • Adapts to and embraces change
  • A terrific attitude!

Responsibilities

  • Rent storage units
  • Prepare rental agreements
  • Handle monetary transactions and banking activities
  • Cleaning of vacated units and general cleaning of the property
  • Promotes and sells self-storage solutions to potential customers
  • Light maintenance
  • Maintain a working knowledge of all products and services
  • Maintain general curb appeal
  • Other duties as assigned by the Company

Benefits

  • Monthly Bonus Incentive Plan
  • Health insurance, including medical, dental, and vision
  • No Evening Hours
  • Paid Time Off
  • 401(k) matching
  • Life Insurance
  • Disability Insurance
  • Employee assistance program
  • Discounts
  • Health & Fitness Partnerships
  • Legal Entertainment
  • Computers & Electronics
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