Assistant Store Manager

Sprouts Farmers Market•Mesa, AZ

24d•Onsite

About The Position

At Sprouts Farmers Market, the Assistant Store Manager directs business processes at their assigned store and helps deliver positive results. The role requires competence across perishable and non-perishable departments to ensure teams execute programs and processes that drive sales and efficiency. The Assistant Store Manager inspires and motivates a team to provide superior customer service in a fast-paced, friendly environment while following company safety, labeling, health, and weights and measures standards. They oversee the entire store in the absence of the Store Manager and drive store sales, team member engagement, and customer advocacy through leadership focused on people, processes, partners, and performance. The Assistant Store Manager shapes store culture, develops and leads the store leadership team, and promotes continuous improvement and customer satisfaction. The role includes P&L ownership, inventory and labor management, compliance with food safety and other regulations, sales and merchandising execution, and oversight of receiving and backroom operations. The position also involves responding to emergencies and equipment issues, communicating expectations and changes, and training team members in product knowledge and customer service.

Requirements

Be at least 21 years of age.
High school diploma or equivalent.
One to three years of retail experience, or an acceptable combination of education and experience.
Demonstrated success leading perishable and non-perishable department operations, including profit and loss, safety, sanitation, staffing, disciplinary actions, training, developing leaders, performance appraisals, deadlines, inventory and shrink, sales promotions, and merchandising.
Professional written and verbal communication skills, attention to detail, analytical ability, and solution-focused decisiveness.
Proficiency in Microsoft Office, bookkeeping/accounting, time and attendance, and human resources software.
Flexibility to work a schedule that changes with business needs, including nights, weekends, and holidays.
Have and maintain Food Safety certification.
Ability to lift 60 pounds between 15 and 70 inches above the ground; heavier lifting is occasionally required.
Ability to push and pull merchandise racks and U-boats; required force ranges from 80 to 100 pounds.
Ability to stand continuously on hard surfaces, walk up to two miles, reach vertically to access upper levels, and transfer items horizontally.
Wear task-appropriate PPE, including non-slip closed-toe shoes, long pants, and gloves (latex and/or cut-resistant).

Nice To Haves

A degree in business management, marketing, retailing, communications, advertising, or a related field.

Responsibilities

Model leadership behaviors aligned with Sprouts values and positively shape store culture.
Develop and motivate the store leadership team and approximately ten Department Managers and Receivers to deliver an exceptional customer experience.
Celebrate store successes and identify and address opportunities for continuous improvement.
Teach team members to exceed customer expectations and demonstrate advanced product knowledge when assisting customers and training staff.
Communicate expectations, policy changes, initiatives, and product knowledge; provide and receive constructive feedback and direction.
Address emergencies, crises, equipment failures, and other issues with urgency.
Manage inventory, labor, and expenses to optimum levels and meet targets as a rate to sales.
Maintain compliance with safety and food safety requirements, including Ecolab and PCR audits.
Identify safety, security, and loss prevention concerns and work with the BPS team to resolve them.
Ensure compliance with federal, state, and company regulations and standards related to labor, health, safety, and sanitation.
Drive sales growth and store experience execution through Educate and Enrich standards, store conditions, advertising directives, top item knowledge, and department schematics.
Maintain top-item in-stock conditions through fresh item management, perpetual inventory, and computer-assisted ordering.
Oversee ordering, receiving, unloading, breaking down, stocking, facing, and rotating merchandise, with attention to code dates and sanitation.
Oversee distribution center and vendor invoices and report discrepancies to suppliers as needed.
Lead Receivers and maintain backroom organization, cleanliness, and safety.
Help build and maintain sales-floor displays according to company programs and standards.
Verify that products are fresh, labeled, and accurately priced.
Oversee price changes and stay current on sale prices.
Oversee the entire store when the Store Manager is absent.

Benefits

Competitive pay
Sick time plan
Vacation accrual plan
Opportunities for career growth
15% discount on purchases for the employee and one other household family member
Flexible schedules
Employee Assistance Program (EAP)
401(k) retirement savings plan with company match
Company-paid life insurance
Contests and appreciation events with prizes, food, and fun
Bonus based on company and/or individual performance (eligibility requirements may apply)
Affordable medical, dental, and vision coverage (eligibility requirements may apply)
Health Savings Account with company match (eligibility requirements may apply)
Pre-tax Flexible Spending Accounts for healthcare and dependent care (eligibility requirements may apply)
Company-paid short-term disability coverage (eligibility requirements may apply)
Paid parental leave for mothers and fathers (eligibility requirements may apply)
Paid holidays (eligibility requirements may apply)
DailyPay access for eligible employees