Assistant Store Manager
About The Position
At Crocs, Inc., careers offer opportunities to make an impact across stores, headquarters, and distribution centers, and employees are encouraged to bring their ideas and help create something better. The Assistant Store Manager leads the store team in delivering outstanding consumer experiences, driving sales, and supporting daily operations. Responsibilities include opening and closing procedures, cash handling, store recovery standards, and ensuring the store is business ready each day. The position partners with the Store Manager to coordinate store-wide operations and support team performance.
Requirements
- Must be at least 18 years old.
- 2–3 years of retail experience.
- Flexibility to work nights, weekends, holidays, and extended hours; regular attendance and punctuality are essential.
- Desire to succeed in a high-growth, fast-paced retail environment.
- Proven ability to inspire and empower teams, drive performance, and achieve results.
- A valid driver’s license and acceptable driving record may be required if driving is an essential job function.
- Ability to move merchandise with appropriate equipment between the backroom and sales floor.
- Ability to place and arrange items on shelves and racks.
- Ability to climb and descend ladders while carrying merchandise.
- Ability to lift 30 pounds or more with assistance.
- Ability to remain on feet for at least 8 hours per shift and continuously move around the store.
- Ability to stand, walk, kneel, or balance for a duration of time.
- Ability to read and comprehend instructions, reports, and information on computer/register screens, and input information into a computer.
Nice To Haves
- Prior store leadership experience is preferred.
Responsibilities
- Deliver outstanding consumer experiences by applying the C.H.A.R.M service model.
- Champion a positive team culture by sharing ideas, feedback, and concerns, and consistently demonstrating Crocs, Inc. core values.
- Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, cleanliness, and store recovery standards.
- Partner with the Store Manager to coordinate, delegate, and prioritize tasks across teams and ensure daily responsibilities are completed smoothly and on time.
- Act as a brand ambassador by staying informed about product collaborations, launches, and brand initiatives, and sharing that knowledge with consumers.
- Follow Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives.
- Model best practices and partner with Store Management to improve sales performance, individual KPIs, and team results.
- Support opening and closing procedures, cash handling, and keeping the store business ready.
Benefits
- Company incentive program eligibility.
- Medical, dental, and vision coverage.
- Life and AD&D coverage.
- Short- and long-term disability coverage.
- Paid time off.
- Employee assistance.
- 401(k) program with company match.
- Additional voluntary benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
