Part Time Assistant Manager- Galleria at Sunset

PACSUN•Henderson, NV
•Onsite

About The Position

The Assistant Store Manager assists the Store Manager in leading a customer-focused, sales-driven, profitable, and productive store. The role helps inspire and motivate associates, promotes a customer-focused selling culture, ensures execution of store KPIs, and holds employees accountable for following policies and procedures. The Assistant Store Manager supports customer service, store and stockroom organization, merchandise flow and presentation, visual standards, and efficient operational processes. The position also involves coaching and recognizing associates, prioritizing and delegating tasks, communicating company directives, and contributing to recruiting, developing, and retaining talent. This is a part-time position requiring availability for 20–40 hours per week and flexibility to work weekends, nights, and peak holiday periods. The role involves frequent lifting or moving of up to 20 pounds and occasional lifting or moving of up to 35 pounds, along with extended periods of sitting or standing, walking, reaching, twisting, squatting, and climbing ladders as needed. Work takes place around the sales floor, stockroom, and office, in an open environment with fluctuating temperatures and standard lighting.

Requirements

  • Passion for product, brands, fashion, and trends.
  • High school diploma or equivalent preferred.
  • Effective written, verbal, and presentation skills.
  • Strong communication skills.
  • Excellent time-management skills.
  • Proficiency in math and strong computer skills.
  • Availability for 20–40 hours per week, including weekends, nights, and peak holiday periods.
  • Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
  • Ability to sit or stand for long periods, climb ladders as needed, walk, reach, twist, squat, and maneuver around sales-floor, stockroom, and office areas.
  • Ability to work in an open environment with fluctuating temperatures and standard lighting.

Responsibilities

  • Promote a customer-focused mindset and ensure associates deliver an engaging, positive, and authentic customer experience.
  • Handle customer situations according to policy and procedures, attempt to resolve issues, and escalate them when appropriate.
  • Maintain a clean, organized, and safe store and stockroom.
  • Share customer feedback with the leadership team to improve the customer experience.
  • Serve as floor supervisor as needed, including during non-peak coverage periods.
  • Hold self and others accountable for completing operational tasks.
  • Coach associates and provide feedback on their performance.
  • Recognize and reward outstanding associate performance to support engagement.
  • Direct associates and ensure they understand company directives and standards.
  • Prioritize and delegate tasks to meet operational needs.
  • Support and execute visual directives and maintain company visual standards.
  • Improve efficiency across store operations.
  • Maintain merchandise flow, replenishment, and presentation standards in the store and stockroom.
  • Ensure associates follow policies, procedures, and Safety Program practices.
  • Represent the PacSun brand through passion for its products, brands, fashion, and trends.
  • Model core values and help inspire and motivate others.
  • Recruit, identify, develop, and retain talent.
  • Build cross-functional partnerships and promote transparency, collaboration, and accountability.
  • Act as a Pacsun advocate in the industry and marketplace.
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