Assistant Store Manager

Chatters Limited Partnerships•Nanaimo, BC

12d•Onsite

About The Position

Chatters is looking for an Assistant Store Manager to join their growing team based at the Woodgrove retail salon in Nanaimo, BC. This role involves being a product expert, driving sales, building relationships with customers and the sales team, and ensuring the salon is well-maintained and merchandised. The ideal candidate is enthusiastic about beauty, possesses strong leadership and customer service skills, and is motivated to achieve sales targets.

Requirements

At least 1 year of experience in a retail leadership role.
Experience in the customer service, sales, or retail industry.
Ability to build rapport with guests and team members.
Proficiency with computers.
Excellent communication skills.
Superior time management skills.
Problem-solving skills.
Highly responsible and reliable.

Nice To Haves

Enthusiastic about all things beauty!
Unwavering understanding that the “Experience is Everything”.
Positive, outgoing, upbeat and driven to succeed.
Ability to provide exceptional guest experience at every interaction.
Love to coach and motivate your team to achieve success.
Confident, flexible, self-motivated to exceed expectations.

Responsibilities

Present and promote beauty products to customers.
Ensure customers leave happy with recommendations.
Build rapport and connections with guests and the sales team.
Coach and train the sales team to achieve store sales targets.
Maintain salon cleanliness, stock levels, and merchandising according to standards.
Deliver 5-star customer service and create a welcoming environment.
Motivate the team to achieve success.