Assistant Store Manager

MFA Oil Company • Columbia, MO

8d

About The Position

Break Time Assistant Managers assist with management and operations of a Break Time convenience store. They manage the location in the Store Manager’s absence, coach and mentor team members, and help with store finances, including expense control. Assistant Managers are expected to be energetic leaders focused on making customers’ days better.

The role supports customer service, daily store operations, merchandising and sales, shift supervision, team development, communication, and financial controls. It includes using store technology and performing calculations for transactions, reports, and inventory. Employees must follow company and role-specific policies and procedures and may be assigned other duties.

Requirements

• Must be 18 years of age or older.
• Availability to work and/or support all shifts, including weekends and holidays.
• Valid driver’s license, vehicle insurance, and adequate transportation to and from the bank; the vehicle must be locked and secured when transporting deposits.
• Strong customer service skills.
• Ability to thrive in a fast-paced environment and work independently as well as lead a team.
• Ability to perform assigned duties accurately and with minimal supervision.
• Ability to perform mathematical calculations for transactions, shift reports, and vendor product counts.
• Ability to learn new concepts, use technical materials, and consistently operate a computer and other office productivity machinery.
• Physical ability to move and position products in a cooler at temperatures as low as 30 degrees for up to one hour and in a freezer at temperatures as low as 0 degrees.
• Physical ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 50 pounds.
• Ability to stand for up to nine hours per shift.
• Ability and willingness to occasionally ascend and descend ladders to handle inventory or products.
• Ability to visually observe and inspect items and the work environment for regular job responsibilities and safety concerns.
• Ability to speak, read, write, and understand English to communicate accurately and effectively with customers, coworkers, and supervisors.
• Must meet company requirements, including successful pre-employment background check and drug test.
• Legal authorization to work in the United States.

Nice To Haves

• Prior management or leadership experience.
• High school diploma or GED equivalent.
• Experience in retail sales.

Responsibilities

• Provide excellent customer service by engaging customers, greeting and thanking them courteously, supporting peak hours, handling complaints, and completing transactions accurately and efficiently.
• Assist with daily store operations, including reporting, banking, inventory, bookkeeping, fuel management, facility and equipment maintenance, cleanliness, opening and closing, and food programs and safety.
• Assist with marketing programs and merchandising, including pricing, promotions, suggestive selling, vendor check-in, and keeping merchandise stocked, clean, fronted, and faced.
• Assist with general store operations and supervise shifts when the Store Manager is absent; provide input on performance evaluations and disciplinary actions; help train employees on company policies and procedures.
• Maintain timely, professional communication with customers, vendors, employees, and management about store operations.
• Understand store finances and profitability; control shortages and expenses; prepare for and participate in inventory audits; perform loss-control functions; and help meet or exceed sales and controllable-expense goals.
• Assist with recruiting, training, coaching, and developing associates; model professionalism; foster a positive, collaborative culture; and lead the team in following applicable regulations.
• Use point-of-sale systems, computers, and handheld devices; perform calculations for making change, shift reports, and product counts.
• Perform other duties as assigned and adhere to company and position-specific policies and procedures.

Benefits

• Competitive wages.
• Paid time off.
• Opportunity for performance incentives.
• Employee assistance program.
• Internal advancement and professional development opportunities, including on-the-job training.
• Educational expense assistance for employees pursuing education aligned with their employment within the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed