Assistant Store Manager - Convenience Store (Lake Tahoe, CA)

Hassan & Sons Inc•South Lake Tahoe, CA
•$22 - $24

About The Position

The Assistant Store Manager supports the Store Manager with tasks related to a convenience store site’s operation. The position may perform select Store Manager duties when the Store Manager is absent and helps oversee shift duties, customer service, safety practices, and team interactions. The candidate must be available to work any shift Sunday through Saturday to support business needs.

Requirements

  • Ability to reconcile shift reports and understand their purpose.
  • Excellent oral and written communication skills.
  • Ability to organize and prioritize tasks to meet demands, with excellent follow-through.
  • Ability to identify issues and make necessary corrections effectively.
  • Analytical and problem-solving skills.
  • Experience analyzing data.
  • Critical attention to detail.
  • Outstanding communication and interpersonal abilities.
  • Leadership skills.
  • Problem-solving skills.
  • Critical-thinking skills.
  • Ability to work any shift, Sunday through Saturday, to support business needs.
  • Ability to perform physical activities including prolonged or repeated standing, walking, climbing, stooping, kneeling, crouching, and lifting.
  • Ability to frequently lift, grasp, and carry materials and equipment weighing up to 30 pounds.
  • Proficient hand-eye dexterity to operate a cash register (EPOS) and stock displays and coolers.
  • Ability to communicate well enough to receive instructions and provide information to others.
  • Ability to work indoors and outdoors in all types of weather.

Nice To Haves

  • Prior retail or management experience is preferred.

Responsibilities

  • Perform select Store Manager duties in the Store Manager’s absence, including submitting daily paperwork and approved orders, creating maintenance tickets, addressing scheduling issues, processing approved price changes, and handling customer concerns or complaints.
  • Demonstrate competent knowledge of point-of-sale and back-office systems.
  • Resolve customer issues in a friendly and professional manner.
  • Assign and inspect shift duties and responsibilities.
  • Understand and apply federal, state, and local labor laws as they apply to retail operations.
  • Help promote a strong safety culture by ensuring safety rules and regulations are followed.
  • Manage multiple tasks at one time.
  • Interact professionally with all team members.
  • Make recommendations regarding employee performance or disciplinary issues when asked; the role is not authorized to hire, fire, or promote employees.
  • Perform other duties as assigned.
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