Assistant Store Manager
About The Position
The Assistant Store Manager is a key member of the Store Leadership Team and assists the Store Manager in ensuring effective store operations. The role executes strategies to improve customer service, drive store sales, and increase profitability. As a positive role model and leader, the Assistant Store Manager supports a collaborative team environment and helps deliver exceptional customer service. The position provides leadership and direction to store staff, including supervisors and associates; supports plans to improve employee productivity and performance; and assists with interviewing, hiring, training, and coaching. It also helps maintain appropriate inventory levels and develops and implements action plans addressing store sales, goals, safety, training, and personnel development.
Requirements
- 5+ years of experience in the position or specialization.
- Skill operating a Point of Sales (POS) system, other in-store computerized systems, and a telephone.
- Ability to use judgment to identify and resolve day-to-day technical and operational problems.
- Effective communication skills to exchange ideas and information with the store leadership team, associates, and consumers.
- Ability to move about frequently in an active environment and frequently adjust or move items weighing up to 40 lbs.
- Ability to communicate clearly with others.
- Availability to work a flexible retail schedule that may change seasonally and in response to location-specific business trends or forecasts.
Nice To Haves
- High School Diploma or GED preferred.
Responsibilities
- Provide leadership and direction to store staff, including supervisors and associates.
- Execute and support plans to enhance employee productivity and performance.
- Assist the Store Manager with interviewing, hiring, training, and coaching staff as needed.
- Coach and direct staff day to day to ensure performance standards are met.
- Maintain appropriate inventory levels through replenishment, organization, shrink control, and communication.
- Assist the Store Manager in developing and implementing action plans addressing store sales, goals, safety, training, and personnel development.
- Support effective store operations and strategies to improve customer service, store sales, and profitability.
Benefits
- Quarterly bonus program based on store performance.
- Comprehensive medical coverage with FSA/HSA options.
- Dental, vision, and well-being plans.
- 401(k) participation with company matching.
- Paid time off and floating holidays.
- Quarterly reimbursement program supporting health and fitness.
- Employee Assistance Program with access to mental health and financial services, fitness program discounts, and more.
- Paid Culture and Community and Volunteer Hours.
- Tuition Assistance Program and learning and development courses.
- Employee discounts across Columbia, prAna, Sorel, and Mountain Hardwear brands.
- Life insurance, disability coverage, flexible spending accounts, health savings account, and voluntary benefits including accident, critical illness, hospital indemnity, and legal services.
- Free and confidential 24/7/365 counseling services through EAP+.
- Wellness benefits and a generous time-off program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
