Assistant Store Manager- San Tan Village
About The Position
Sephora is hiring an Assistant Store Manager to support store operations, lead and develop the team, and elevate the client experience. Working with the Store Manager, this role helps ensure smooth daily operations, drive sales and profitability, and maintain an exceptional, inclusive client experience in a fast-paced retail environment. The Assistant Store Manager recruits and onboards talent, coaches and mentors associates, provides feedback and performance appraisals, resolves client concerns, and promotes loyalty and personalized service. The role also supports operational excellence by maintaining store presentation and policy compliance while optimizing inventory and staffing resources. This position is based on-site at Sephora's San Tan Village store in Gilbert, Arizona, and requires availability for evenings, weekends, and holidays.
Requirements
- Demonstrated success as a retail assistant manager in fast-paced, high-volume environments, driving results and improving team performance through hands-on leadership.
- Strong leadership and business acumen, including the ability to recruit, inspire, and develop talent.
- Strong communication and interpersonal skills, including the ability to build trust, deliver constructive feedback, and facilitate open dialogue.
- Commitment to coaching and developing teams through mentorship, real-time coaching, and actionable feedback.
- Experience creating personalized client experiences that build loyalty while balancing operational priorities and business growth.
- Availability to work evenings, weekends, and holidays.
- Ability to lift and carry up to 50 pounds, bend and stretch to stock shelves, stand and walk the sales floor for an entire shift, and work in a fragrance-filled environment.
- Ability to handle and apply products to clients, with or without accommodation.
Responsibilities
- Collaborate with the Store Manager to support smooth daily operations, exceptional client experiences, sales, and profitability.
- Lead, coach, inspire, and empower the team to meet performance goals and foster growth, development, and accountability.
- Attract, hire, and onboard talent to build a diverse and inclusive team.
- Provide real-time coaching, actionable feedback, mentorship, and ongoing support to associates.
- Conduct performance appraisals and support team members’ career development and engagement.
- Deliver outstanding client service, resolve concerns, and promote loyalty programs and personalized experiences.
- Maintain an immaculate, visually inspiring store and ensure compliance with policies, procedures, and brand guidelines.
- Optimize inventory and staffing resources while adapting to shifting priorities and opportunities.
Benefits
- Medical, dental, and vision coverage for employees and dependents.
- Company-paid disability and life insurance.
- 401(k) with a 4% company match.
- Flexible Spending Account (FSA) and Health Savings Account (HSA) programs.
- Student Debt Retirement plan that allows qualifying student loan payments to earn the Sephora 401(k) match.
- Paid vacation time, paid sick time, and protected leave.
- Training, tuition reimbursement, and leadership development.
- 30% discount on merchandise and services, free product or gratis opportunities, and flash sale discounts on LVMH brand products.
- Free mental health and financial coaching resources with 24/7 access.
- Volunteer and donation matching.
- Potential eligibility to earn bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
