Assistant Store Manager

TJX•Sevierville, TN
•Onsite

About The Position

TJ Maxx is seeking an Assistant Store Manager to help create an inclusive, supportive environment and empower the team to deliver excellent customer experiences. The role supports store performance and daily operations in a fast-paced retail environment, while developing Associates and helping implement company and store initiatives. The Assistant Store Manager supports sales results, expense management, merchandising, backroom and frontline operations, cash office, customer service, markdowns, scheduling, shipping, and receiving. The role emphasizes minimizing shrink and damages, improving store layout and efficiency, coordinating loss-prevention and operational programs, and meeting sales, expense, and customer-service targets. The position also involves recruiting, training, mentoring, and developing Associates; communicating and implementing plans for projects, targets, company initiatives, and store changes; and providing input on succession planning. This is a bonus- and overtime-eligible position with a starting pay range of $22.70 to $31.20 per hour, approximately $56,576.57 to $77,761.63 annually. Actual starting pay depends on relevant skills, qualifications, and experience.

Requirements

  • At least 2 years of retail leadership experience as an Assistant Manager or Store Manager.
  • Demonstrated ability to lead, develop, and empower a large team.
  • Excellent organizational and communication skills.
  • Ability to influence others and provide effective feedback and mentorship.
  • Proficiency in store operations, customer service, merchandising, people management, health and safety, and loss prevention.
  • Strong follow-through skills to implement tasks and initiatives successfully.

Responsibilities

  • Support store performance by contributing to sales results and managing expenses.
  • Oversee key store operations, including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving.
  • Focus on minimizing shrink and damages.
  • Attract, recruit, train, and develop Associates.
  • Mentor and serve as a role model to foster a supportive environment and positive experiences for Associates and customers.
  • Communicate and implement action plans for projects, targets, company initiatives, and store changes.
  • Provide input on succession planning to meet future needs.
  • Implement strategies to achieve sales, expense, and customer-service targets.
  • Coordinate loss-prevention and operational programs.
  • Improve store layout and efficiency.

Benefits

  • Associate discount, including for eligible family members.
  • 401(k) match.
  • Medical, dental, and vision coverage.
  • Health savings account (HSA).
  • Health care flexible spending account (FSA).
  • Life insurance.
  • Short- and long-term disability coverage.
  • Paid holidays, vacation, sick leave, bereavement leave, and parental leave.
  • Employee assistance program (EAP).
  • Incentive programs.
  • Auto and home insurance discounts.
  • Scholarship program.
  • Adoption and surrogacy assistance.
  • Smoking cessation support.
  • Child care and cell phone discounts.
  • Pet insurance and legal insurance.
  • Credit union.
  • Referral bonuses.
  • Global well-being programs focused on physical, financial, and emotional wellness.
  • Training and development programs.
  • Competitive salary and benefits package.
  • Overtime eligibility.
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