Assistant Store Manager

AT&T•Green Bay, WI
•Onsite

About The Position

The Assistant Store Manager partners with the store manager to oversee the daily operation of an AT&T retail store. The role supports merchandising, product launches, sales objectives, customer experience, and promotional outreach, including off-site events as needed. The Assistant Store Manager coaches and develops retail sales consultants to help them meet sales and service goals and receives paid training to support leadership success. This is a full-time, 40-hour-per-week onsite office/retail role in Green Bay, Wisconsin. Salary is $47,500–$71,300 per year, with commission opportunities stated as $18,000 when sales goals are met; individual starting pay may vary based on geography, experience, expertise, and education or training.

Requirements

  • Excellent communication and leadership skills.
  • Three or more years of sales and/or customer experience in telecommunications or a related industry.
  • Prior management experience.
  • Well-developed planning, analytical, and problem-solving skills.
  • Familiarity with wireless terminology, industry trends, and AT&T mobility systems.
  • Ability to collaborate with key stakeholders on initiatives beyond store walls.
  • Strategic perspective and ability to champion change.
  • Ability to inspire a team through high performance, collaboration, and teamwork.
  • Ability to use professional expertise to solve problems and analyze issues.
  • Initiative and a results-oriented approach.

Responsibilities

  • Partner with the store manager to oversee all aspects of daily store operations.
  • Assist with merchandising and product launches.
  • Help meet and exceed sales objectives while ensuring customers have an extraordinary experience with AT&T products and services.
  • Perform outreach and promotional activities, including off-site events as needed.
  • Coach and develop retail sales consultants to help them meet sales and service goals.
  • Collaborate with key stakeholders on initiatives beyond store walls.
  • Champion change, encourage collaboration and teamwork, and take initiative to achieve results.
  • Use professional expertise to solve problems and analyze issues.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement
  • Paid time off and holidays, including at least 23 vacation days each year and 9 company-designated holidays
  • Paid parental leave
  • Paid caregiver leave
  • Additional sick leave may be available, subject to applicable terms
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental critical illness, accident, hospital indemnity, and group legal benefit programs
  • Employee assistance programs
  • Employee wellness programs
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, internet and fiber where available, and AT&T phone services
  • Paid training
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