Assistant Store Manager - Region #3 Bench

Goodwill of Colorado•Denver, CO

6d•Hybrid

About The Position

This is a high-visibility, hands-on leadership position perfect for someone who blends business savvy with genuine people leadership. The Assistant Store Manager role at Goodwill is an opportunity for experienced managers from retail, hospitality, or production who have led teams of 20-30 people. We are looking for strong operators with solid customer service, financial, and team-development skills who are energized by goals and community impact. In this role, you will receive immediate training and play a key part in driving store performance. The position is motivated by meaningful work and the excitement to support a mission that helps individuals across Colorado gain greater independence. Geographically, we are looking for candidates in the South Denver Metro area including Aurora, Castle Rock, Englewood, Highlands Ranch, Littleton, and Parker. Join Goodwill of Colorado—where your leadership changes lives.

Requirements

Attach a resume to the application.
At least 2 years supervising Retail Operations (or similar) with experience of being held accountable and responsible for the success of the business, operations and financial results of a function or department.
Proficient in the utilization of office equipment, office software (i.e. Word, Excel) and web-based applications (i.e. UKG) to meet the needs of employees and the organization.
Ability to manage corporate email and calendar (i.e. Outlook).
Organizational skills to manage multiple projects, people, and retail store functions.
The ability to work within a deadline-pressured environment.
An understanding of marketing and retail principles.
An understanding of production processes and environment, including deadlines, quality control, working in a quick and efficient manner and empowering staff to produce product(s) in a timely manner.
The ability to create, review and understand statistical information to increase the success of the retail store.
The ability to understand, analyze and scrutinize financial statements.
Must possess the ability to adapt, adjust, and mold to changing circumstances.
The ability to make difficult choices and be accountable for overall retail store performance.
The ability to train, develop, and recognize talent and leadership.
Empower your team to manage and lead their departments or functional areas.
Effective verbal and written communication skills.
The ability to communicate upwards, downwards, and lateral in an effective manner.
An interest and empathy for people with disabilities and disadvantages.
Able to obtain walkie stacker and/or forklift certification to safely operate equipment.
Ability to move to other stores within their assigned various region depending on business needs.
Ability to work varied schedules to include weekdays, weekends, evenings, and holidays.
In coordination with the Retail Store Manager must be able to work any hours necessary to provide complete store coverage and supervision.
Report to work on time at any given location within the assigned region (whether a permanent or temporary assignment).
Responsible for reporting to the Goodwill of Colorado administrative offices (GOG located in Colorado Springs and/or Federal located in Denver) when assigned for trainings, meetings, etc.
Must be 18 years of age to participate in the retirement plan.
Must possess a valid Colorado State driver license.
Must be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.
Must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition if using personal vehicle for company business.
Must undergo a Motor Vehicle Record (MVR) check and background check.
Must disclose all moving traffic violations or vehicle crashes (within the last five (5) years).
Candidates offered this position will be required to successfully complete pre-employment screening, which could include: a background check, drug test, reference check, employment verification, education verification, fingerprinting, and/or MVR (if applicable, based on position).

Nice To Haves

Some college is preferred.
It is preferred that the incumbent have the ability to drive for company business.

Responsibilities

Manage the daily operations of a retail store, acting as the Retail Store Manager in their absence.
Support the retail store's responsibility for meeting financial goals to generate income and donations necessary to support mission operations and community programs.
Inspire and develop staff, operating and managing several diverse departments within the retail store.
Take an active, hands-on role by "rolling up their sleeves" to achieve success.
Accomplish profitability through managing daily operations such as merchandising, donation collection, loss prevention, point-of-sale systems, product quality control, product ‘sweet-spot’ pricing, building community rapport, and customer relations with an ‘Attitude of Gratitude’.
Empower staff and employees to create and accomplish both professional and personal goals.
Support the Retail Store Manager’s responsibilities for budgeting, financial reporting, and profit and loss.
Ensure successful donation collection, production of merchandise from donations, waste management, recycling, warehousing, and merchandising of donated products.
Price competitively and provide excellent customer service to achieve optimal performance.
Help ensure the best use of resources to achieve the mission of helping people within the community reach their highest level of personal and economic potential.
Manage change while motivating and inspiring others.
Work closely with the Retail Store Manager to achieve goals and objectives and to increase sales and donations.
Recommend changes to operational procedures in order to achieve maximized expense to revenue ratios.
Promote safety for all employees, ensuring that the store adheres to Occupational Safety and Health Administration (OSHA) and CARF standards.
May be the Safety Representative for the retail store on the operations and sales safety sub-committee.
Use and become certified on pallet jack, walkie stacker, forklift, hand dolly, or other equipment or tools to effectively train, oversee safety standards, move and store donated product when needed.
Maintain a functional awareness of competition and retail trends, being able to suggest appropriate courses of action.
Maintain a strong knowledge of the point-of-sale (POS) system.
Empower, lead, and manage retail store staff, ensuring safety, productivity, and success.
Oversee daily operations of all retail store functional areas to include: sales floor, store front, donation store, production areas, moving product internally, and storage facilities.
Directly responsible for the hiring, performance management, employee goal setting and recommendations toward termination related to employees in at least one (1) department.
Maintain up-to-date knowledge of and adhere to Goodwill policies, the Employee Handbook, safety standards, and all numbered/supplemental policies.
Partner with the Retail Store Manager to conduct meetings for employee training, awareness, and knowledge transfer.
Be on call for alarm notifications after hours.
Provide coverage for unexpected or planned absences in other locations beyond your immediate geographic area.
Facilitate growth and training for team members.
Collaborate with other management personnel to enhance store performance.
Contribute to business development initiatives.

Benefits

Daily Pay! Work today, get paid today!
Medical
Dental
Vision
Short Term Disability
Life/Accidental Death and Dismemberment
Flexible Spending Accounts
Long Term Disability
Several voluntary supplemental benefit offerings
Paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.
Pre-tax or post-tax (Roth) contributions to our retirement plan.
Public Service Loan Forgiveness Program (PSLF) eligible employer.