Assistant Store Manager - Camden, Camden, NJ

DTLR, Inc.•Camden, NJ
•$19 - $21•Onsite

About The Position

The Assistant Store Manager assists the Store Manager with daily retail store operations to maximize sales and profitability. The role supports merchandising execution, expense and inventory management, staff training and development, human resources activities, and outstanding customer service. The assistant manager helps uphold company policies, operational standards, and store goals, and may be assigned other duties. The standard work week does not exceed 40 hours, and the schedule is flexible, including days, nights, weekends, and holidays. The role may require working in multiple stores in the assigned district.

Requirements

  • At least one year of retail management experience.
  • Solid business knowledge and excellent command of English to communicate effectively with management, associates, and customers.
  • Strong interpersonal skills and the ability to handle sensitive and confidential situations with poise, tact, and diplomacy.
  • Ability to think strategically and plan and organize effectively.
  • Professionalism in all situations.
  • Analytical ability to gather and summarize data for reports, solve administrative problems, and prioritize work.
  • Results-driven, with critical and creative thinking, project management, time management, analytical, and organizational skills.
  • Ability to exercise discretion, maintain confidentiality, and use independent judgment, compassion, and diplomacy.
  • Ability to plan, organize, multitask, set priorities, and respond proactively to changing demands from multiple sources.
  • Ability to execute directives precisely and consistently.
  • Working knowledge of Microsoft Office products.
  • Willingness to work in multiple stores in the assigned district.
  • Ability to stand for extended periods and lift, carry, push, or pull up to 50 pounds.
  • Ability to work extended hours during critical project phases and in a fast-paced, dynamic environment with flexibility.
  • Reliable transportation.
  • Willingness to travel by car, plane, or train.

Responsibilities

  • Oversee the quality and performance of retail store staff.
  • Ensure compliance with company policies and procedures.
  • Model effective leadership to gain commitment to store goals and training standards.
  • Assist with recruiting, selecting, training, and developing store personnel.
  • Assist the Store Manager and provide feedback on annual performance evaluations for store employees.
  • Assist with expense management and develop strategies to help stores meet budget expectations.
  • Help monitor and identify loss or inventory inconsistencies so the store meets or exceeds company shrink goals.
  • Monitor and control operational compliance, safety, and business standards.
  • Support employee training in suggested selling and merchandising techniques.
  • Uphold customer service standards and provide a friendly environment for customers.
  • Assist with completing accurate, regular merchandise inventory counts.
  • Perform other duties as assigned.

Benefits

  • Bonus opportunity if guidelines or criteria are met.
  • Company 401(k) plan eligibility for all roles.
  • Medical, dental, and vision coverage for full-time roles.
  • Company-paid time off for full-time roles.
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