Assistant Store Manager | Pop-up Store | Wrentham, MA — temporary

ARC'TERYX • Wrentham, MA

2d • $29 - $36 • Onsite

About The Position

Arc'teryx is opening a pop-up outlet soon and is looking for passionate individuals to join their team. This is a unique opportunity to contribute to a fun, welcoming retail experience and help bring the brand to life. The pop-up location will open this summer and operate until early 2027. The Assistant Store Manager will lead a team in partnership with the Store Manager to deliver exceptional guest experiences, build connections, and achieve ambitious goals. They will be responsible for creating a strong brand experience and developing the team in line with Arc'teryx's Vision, Purpose, and Values. The role requires a passion for the outdoors and Arc'teryx products, inspiring others through product knowledge and a commitment to nature. The Assistant Store Manager will also focus on celebrating achievements, creating leadership development opportunities, driving profitability, and supporting both personal and team growth.

Requirements

• 2-3 years of leadership and retail management experience
• Dynamic leadership skills with the ability to recruit, hire, train, lead, motivate, retain and develop future leaders
• Entrepreneurial spirit and continuously evolve to achieve great results
• Passion for service and delivering an exceptional experience for guests
• Proven financial acumen to include budgeting and forecasting sales, gross margin, expense control and net profit
• Proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
• Effectively balance autonomy and collaboration
• Seek the best (not necessarily the easiest) solutions, with an unwavering commitment to do what is right
• Passion for leading is paralleled by your passion for getting outside and living it
• Strong written and verbal communication
• Excellent time management and problem-solving ability
• Efficient with Micro-soft suite (Word, Excel, Outlook, Excel, etc)
• Ability to lift up to 30 lbs

Responsibilities

• Leading a team in alignment with the Arc'teryx Vision, Purpose and Values
• Leading and supporting the oversight and leadership of the floor which includes the five pillars of the business (experience, product, community operations and people)
• Supporting and leading the training and coaching of a high performing team through the lens of the Arc'teryx Guest Journey and our commitment to best-in-class guest experience
• Leading by example, coaching in the moment, and empowering the team to self-lead through all development plans and training opportunities provided by Arc'teryx and your leadership team
• Identifying and developing a store leadership talent pipeline in partnership with your Store Manager
• Overseeing the entire employee experience from onboarding through offboarding (hiring, training, developing, performance management, and termination)
• Committing to, and delivering on, bold objectives both in store and in the community
• Building brand presence and guest loyalty by upholding our company’s mission and values
• Championing floor leadership and exceptional guest experience by leading from the floor 5 days of the week
• Empowering your team to use their best judgement in all guest service matters
• Supporting the Store Manager in all store operations, with areas of focus assigned by the Store Manager in alignment with the needs of the business
• Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the company mission, drive traffic, and increase community involvement
• Partnering with the Store Manager to evaluate team needs on a quarterly basis to ensure staffing and team development are supporting the business both now and for the future
• Collaborating with the Store Manager and Community Marketing Manager to execute store events that support the community mission, drive traffic, and increase community involvement.

Benefits

• Paid time off
• Wellness time
• No Wasted Day program (dedicated paid days to get outside & explore)
• Professional development opportunities
• Arc'teryx Academies (outdoor skill-building events)
• Employee Belonging Councils
• Access to employee discounts and Pro Deals (exclusive discounted pricing on gear)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed