Retail Assistant Store Manager, Maje Oakridge Park

SMCP NORTH AMERICA (US, CANADA)•Vancouver, BC

3d•Onsite

About The Position

SMCP is seeking an Assistant Store Manager for their Maje store at Oakridge Park. This role involves delivering an elevated client experience, inspiring and coaching the team, driving sales, and supporting store operations. The Assistant Store Manager will act as a key leader, embodying Parisian elegance and accessible luxury, while contributing to the brand's growth and sustainability goals. The position requires a passion for fashion, strong leadership skills, and a commitment to client service and team development.

Requirements

2+ years of prior supervisory experience in a client-focused retail environment.
Passionate about fashion, styling, and delivering exceptional service.
Strong communicator with a natural ability to coach and develop talent.
Problem-solver with a track record of setting and achieving goals.
Team-oriented leader who fosters a positive and motivating workplace.
Resourceful in building client relationships and attracting new talent.
Flexible availability, including evenings, weekends, and holidays, is required.
Aligned with SMCP’s core values and dedicated to growing within the brand.

Responsibilities

Exemplify exceptional client service by acting as the boutique's primary "host."
Ensure each client receives a personalized and memorable shopping experience.
Use selling tools effectively to enhance client engagement and satisfaction.
Drive individual sales performance, contributing at least 20% to the store’s monthly sales plan.
Mentor and motivate the team to achieve and exceed key performance indicators (KPIs).
Observe and provide feedback to team members on client engagement, conversion rates, and styling techniques.
Deliver comprehensive training for new hires and facilitate ongoing product knowledge sessions.
Foster a culture of trust, collaboration, and continuous improvement within the team.
Act as Manager on Duty, utilizing strong problem-solving skills to address and resolve client concerns.
Support visual merchandising initiatives, ensuring compliance with brand guidelines.
Maintain a visually appealing boutique that reflects the brand's aesthetic and standards.