Assistant Store Manager

Staples • New Philadelphia, OH

1d

About The Position

Assistant Managers drive sales, services, and customer engagement in the store and ensure the store is ready for business. They and their teams build customer relationships that foster loyalty, provide total solutions to meet customer needs, and grow the business. They guide teams in being positive, inclusive, and collaborative while helping customers achieve their goals.

The Assistant Store Manager provides leadership in community engagement, customer service, sales, and team development. The role includes shared responsibility for total store operations and cost control, and serving as Floor Leader. Staples does not sponsor applicants for work visas for this position.

Requirements

• At least 2 years managing a sales team in retail or the services industry.
• Experience managing and coaching a team in a customer-centric, solutions-based environment.
• Ability to engage and speak with customers and understand their needs.
• Strong communication, organization, and planning skills, with adaptability to changing business priorities.
• Ability to manage conflict reasonably, cooperatively, and without confrontation.
• Ability to act honestly and with integrity regarding customer and business information.
• Ability to work cooperatively in a fast-paced and sometimes stressful environment.
• Ability to lift or move materials weighing 10–50 pounds, climb ladders, and stand and walk continuously.

Nice To Haves

• Experience using financial metrics to track sales progress and drive profitable sales and margins.
• Ability to network and engage with the community.

Responsibilities

• Provide leadership in community engagement, customer service, sales, and team development.
• Ensure the store culture reflects Staples values and its commitment to the community.
• Develop a high-performing team focused on exceptional store experiences, consultative selling, conversions, and providing total solutions to customers.
• Coach, train, and use role playing to help the team deliver results.
• Achieve sales and services goals, profit margins, and store operations execution.
• Establish a business cadence for sales readiness.
• Direct daily merchandising opportunities within the store.
• Assist the General Manager with delegating operational tasks.
• Share responsibility for total store operations and cost control, and act as Floor Leader.
• Champion company initiatives and adapt to changes in priorities and responsibilities.
• Review results against business goals and strategies and develop plans for growth and improvement.

Benefits

• Full-time hours
• Generous paid time off
• Career development program
• Weekly pay
• Bonus plan eligibility
• 401(k) with company match
• Full medical, dental, and vision insurance
• Associate discounts on in-store and online merchandise, services, and warranty plans
• Discounts at hundreds of retailers, restaurants, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed