Assistant Store Manager - Specialty

Home Depot•Maple Grove, MN

5d•Onsite

About The Position

The Specialty Assistant Store Manager in Training (SASM-IT) program is designed to provide comprehensive training for individuals aspiring to become Specialty Assistant Store Managers at The Home Depot. This program includes hands-on experience, mentorship, and leadership development, focusing on Manager on Duty responsibilities and overseeing Specialty and Pro Departments. The SASM-IT will collaborate with various store partners to develop and implement strategies aimed at increasing sales, improving customer service, and driving profitability across Specialty, Pro, and Services businesses. Trainees are expected to lead by example and uphold all company policies. The training period lasts up to 6 weeks, during which key responsibilities of a Specialty Assistant Store Manager will be learned and executed.

Requirements

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
3 years of work experience.
1+ year of previous leadership experience.
Completion of a high school diploma and/or GED.
Demonstrated ability to collaborate and work effectively with cross-functional teams.

Nice To Haves

Completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
2+ years of previous leadership experience.

Responsibilities

Participate in a structured training program covering retail store management, including operations, customer service, sales & profitability, and company policies.
Learn and demonstrate tactics to support key accountabilities: staffing and scheduling, identifying and resolving stock deficiencies, supervising associates in selling behaviors, resolving customer issues, and supporting service needs for installed sales/special orders and product sales.
Learn and demonstrate the performance management process, including reviewing associate performance and executing the associate disciplinary process.
Complete all assigned training modules and assessments.
Supervise associates in the selling effort, lead GET culture, and set the example.
Drive customer service and associate engagement, ensuring customer concerns are solved effectively and promptly.
Work with key partners to plan merchandise placement, signing, and support stock integrity through inventory management.
Learn to maintain and operate all store equipment and systems, and manage daily financial operations.
Perform Opening, Closing MOD, and other whole store focus responsibilities.
Adhere to all Company policies and procedures and hold associates accountable for following them.
Ensure command of store standard operating procedures (SOPs), especially those involving Safety compliance, and learn tactics to maintain process accuracy and mitigate shrink.
Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines.