Assistant Store Leader

Kroger•Sikeston, MO

About The Position

Assists with the overall day-to-day operations of the store and the ongoing development of associates to achieve sales and EBITDA results. Assesses whether the store is meeting customer expectations for ease of shopping, variety, freshness, cleanliness, food safety, and regulatory compliance. Coaches and develops associates through formal and informal interactions and supports all aspects of the Full, Fresh, and Friendly Strategy. Demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • Strong customer service skills and the ability to resolve customer issues effectively.
  • Excellent interpersonal and communication skills for interacting with customers and team members.
  • Ability to supervise and motivate a team to achieve sales goals.
  • Proficiency in basic math for cash handling and inventory management.
  • Strong attention to detail and organizational skills.
  • Ability to work in a fast-paced retail environment.
  • Ability to perform essential job functions with or without reasonable accommodation.

Nice To Haves

  • Previous experience in retail sales management.

Responsibilities

  • Assist the Store Leader and team members in creating a favorable customer shopping experience through strong store conditions and customer service.
  • Help lead teams in planning, implementing, and executing merchandising and operating initiatives.
  • Work with team members to identify store opportunities, develop timely solutions, and create action plans to implement improvements.
  • Drive sales with team members to maximize sales and profits, reduce shrink, and improve each department’s contribution.
  • Assist the Store Leader in regular store-level financial performance discussions, including budgets and other goals.
  • Analyze and respond to the competitive landscape within the area.
  • Use the team to help store departments achieve sales and profit goals and execute division merchandising plans.
  • Provide feedback to the Store Leader, Area Leader, and Director of Operations on the effectiveness of division merchandising and operational plans and programs.
  • Assist the Store Leader with staffing, reducing turnover, increasing retention, and store operations.
  • Provide timely feedback to team members on individual and department performance.
  • Help manage labor and supply costs daily to meet customer service and financial targets.
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