Retail Assistant Store Leader- Soho

Eileen Fisher • New York, NY

1d • $26 - $30 • Onsite

About The Position

As an Assistant Store Leader, you will partner with the Store Leader to drive and participate in all activities that support achieving store business objectives, while creating an unsurpassed service culture. You will perform with high integrity in business strategy, people growth and development, and operational excellence. You will be a dynamic and inspiring leader who fosters strong internal and external relationship building skills. As an integral part of the leader team, you will emulate the brand as an Eileen Fisher Ambassador by embracing the values, purpose and strategic objectives of the company.

Requirements

• Passion for clothing, people, and sustainability.
• High integrity in business strategy, people growth and development, and operational excellence.
• Dynamic and inspiring leader.
• Strong internal and external relationship building skills.
• Emulate the brand as an Eileen Fisher Ambassador by embracing the values, purpose and strategic objectives of the company.
• Ability to develop and implement business strategy.
• Ability to drive and maximize sales performance.
• Sales leadership skills and active role on the sales floor.
• Customer engagement skills.
• Ability to train and communicate product knowledge.
• Ability to establish relationships and promote local events through networking.
• Ability to co-lead annual compensation process.
• Openness to experience our product, stylishly wardrobing self and customers.
• Proactive in following industry news, technology, and analyzing key competitors.
• Ability to attract, recruit, and retain a high performing team.
• Ability to build a talent pipeline through networking.
• Ability to ensure a consistent and branded onboarding experience.
• Ability to manage staffing budget and allocate staff resources and scheduling.
• Ability to conduct coaching sessions and provide constructive feedback.
• Ability to participate in Development Dialog process and co-create action plans.
• Ability to partner on employee relations issues.
• Ability to foster teams’ ongoing growth and development.
• Strong commitment to self-development and growth.
• Ability to manage business objectives using a client strategy.
• Ability to promote brand awareness and market/store presence.
• Ability to execute superior customer service and after sales experience.
• Ability to ensure development, implementation and execution of company CRM initiatives.
• Ability to capture meaningful customer data.
• Awareness of all digital channels.
• Ability to recap store performance and report business trends.
• Ability to collaborate with P&C Partners, LL&D, Payroll and Store Ops.
• Ability to adhere to and enforce company policies and procedures.
• Ability to participate in Loss Prevention audits.
• Responsibility for accuracy of daily incoming and outbound merchandise requests and shipments.
• Ability to ensure adequate floor coverage and timely submission of payroll data.
• Responsibility for maintaining store merchandising and visual standards and presentation.
• Embrace technology.

Responsibilities

• Develop and implement business strategy (demand creation) in collaboration with the Store Leader to enhance sales and sustainable business growth.
• Support Store Leader to drive and maximize sales performance to consistently achieve the overall sales budget objectives while ensuring operational integrity and achieving profitably.
• Demonstrate sales leadership by playing an active role on the sales floor through customer engagement, ensuring the highest level of customer service is provided.
• Partner with the Store Leader to train and communicate current product knowledge to all associates to ensure the team is fully educated on the brand and seasonal strategy.
• Co-Lead the team to consistently establish relationships and promote local events through continuous networking.
• Co-Lead annual compensation process in conjunction Store Leader.
• Possess openness to experience our product, stylishly wardrobing self and customers.
• Proactively follow, industry news, technology, and analyze key competitors in the market.
• Attract, recruit, and retain a high performing team. Build a talent pipeline through networking.
• Ensure a consistent and branded onboarding experience for all new hires.
• Support the Store Leader in managing to staffing budget and allocate staff resources and scheduling to effectively drive sales and ensure excellent customer service.
• Partner with Store Leader to conduct coaching sessions with store team to review performance and provide constructive, timely feedback.
• Participate in annual Development Dialog process; identify and co-create action plans and build development plans for each team members in conjunction with the Store Leader.
• Partner with Store Leader on all employee relations issues to ensure effective resolution.
• Foster teams’ ongoing growth and development.
• Display a strong commitment to self-development and growth.
• Manage the achievement of business objectives by utilizing a client strategy to retain and attract potential clients.
• Promote brand awareness, establish market/store presence, and capture competitive market share through community outreach and company sponsored events.
• Co-Lead the team on executing superior customer service and after sales experience to increase and retain customer loyalty.
• Ensure the development, implementation and execution of company CRM initiatives by providing action plans to the team.
• Capture meaningful customer data for the purpose of building relationships to personalize future client development opportunities.
• Awareness of all of our digital channels.
• Recap store performance and report current business trends, to cover every aspect of the business.
• Collaborate with P&C Partners (HR/OD), LL&D, Payroll and Store Ops while adhering to and enforcing all company policies and procedures.
• Participate in annual Loss Prevention audits and ensure inventory shrinkage is below company target.
• Responsible for accuracy daily incoming and outbound merchandise requests and shipments.
• Partner with Store Leader to ensure adequate floor coverage and timely submission of payroll data for all employees in keeping with staffing budget.
• Responsible for maintaining store merchandising and visual standards and presentation.
• Embrace technology.
• Performs other related duties and assignments as required.

Benefits

• Monthly Store Bonus Incentives
• Annual Company Bonus Plan
• Employee Stock Ownership Plan
• 401(K)
• Paid Time Off
• Comprehensive Health Insurance for full-time employees (medical, dental, life ins, etc.)
• Wellness Reimbursement Program (education, PTO related expenses, spa services, fitness/ exercise fees, etc.)
• Uniform Allowance
• Employee and Friends & Family discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed