Assistant Store Leader - Talent

stand out for good•Bloomington, MN

8d•Onsite

About The Position

The Assistant Store Leader - Talent creates an exceptional, motivating guest experience while leading recruitment and talent development for the store. The role anticipates staffing needs, uses creative recruiting strategies to build a diverse team aligned with the company’s mission and values, and drives professional growth and cultural alignment. It also supports store operations, guest service, scheduling, onboarding, and training. The position requires at least 40 hours per week on a varied schedule, including holidays, nights, and weekends. The role is based at the Mall of America store in Bloomington, Minnesota.

Requirements

3–5 years of experience in high-volume retail management, with a demonstrated record of building high-performing, diverse teams.
Ability to work a varied schedule of at least 40 hours per week, including holidays, nights, and weekends.
Strong understanding of store operations and ability to anticipate staffing needs.
Guest-first mentality and energy that inspires others.
Ability to manage complex scheduling and align associate availability with peak business hours.
Ability to translate staffing metrics and turnover data into actionable strategies.
Ability to motivate and develop others through relationship building.
Comfort with high-stakes decision-making and providing direct, constructive feedback.
Ability to source, interview, and retain talent using creative approaches.
Strong awareness of the brand’s aesthetic and professional standards.

Nice To Haves

Human Resources experience.

Responsibilities

Create a guest-focused environment by driving volume and anticipating guest needs.
Model service standards and coach associates to deliver exceptional guest experiences.
Perform opening and closing procedures to ensure operational readiness and proper shutdown of daily activities.
Represent the brand and ensure candidates understand and meet its appearance and professionalism standards.
Support training effectiveness by coaching team members, tracking completion, gathering feedback, and partnering with leadership to reinforce expectations.
Lead full-cycle recruitment to identify and attract high-caliber candidates who align with the company’s mission and values.
Conduct professional interviews and develop standardized evaluation tools for consistent, high-quality candidate selection.
Serve as the primary liaison between hiring leaders and candidates, prioritizing open requisitions and managing communication.
Create schedules that balance associate availability with business needs and provide effective floor coverage.
Onboard and train team members through company programs covering skills, guest experience, product knowledge, and operational excellence.
Use staffing metrics and turnover data to develop actionable strategies and measurable results.
Recruit and develop talent to build bench strength for future growth.