Assistant Store Director - Center

Fresh Thyme Market • Bloomington, IN

5d

About The Position

The Assistant Store Director – Center Store is responsible for day-to-day store operations, including employee relations, events, weekly sales flyers, and execution and evaluation of business activities to maximize sales, control costs, and use labor efficiently. The role helps ensure a positive shopping experience for customers and a positive working environment for employees, while adhering to procedural guidelines.

The position oversees the NL department manager and carries Grocery Manager responsibilities, including holding staff accountable for department conditions, hiring practices, scheduling, labor costs, and training. It has financial ownership of applicable departments and oversees merchandising, program execution, loss prevention, department appearance, sanitation, and cleanliness. The Assistant Store Director communicates regularly with corporate department directors about business matters, maintains a safe work environment, monitors store cash management, and approves store expenses before they occur. The role also requires strong product knowledge and regular department walks.

Requirements

• Minimum of 5 years of professional experience.
• Must maintain the highest level of customer service.
• Ability to adapt to high-volume retail and work in a cross-functional team environment.
• Ability to take initiative when problems arise and use independent judgment to take immediate corrective action.
• Flexibility to adapt to a variety of situations and changing retail conditions.
• Advanced attention to detail and ability to prioritize and meet deadlines.
• Excellent written communication and documentation skills.
• Excellent verbal communication and interpersonal skills for working cross-functionally with peers and senior management.
• Knowledge of MS Office, including Outlook, Word, and Excel.
• Ability to multitask and strong organizational skills.
• Ability to lead, support, and contribute to team goals.
• Ability to work varied hours and days as business dictates.
• Familiarity with Health Department guidelines and regulations for grocery retail.
• Efficient planning and ability to execute for results.
• Ability to improve staff performance through motivation, training, and clear expectations.
• Ability to read and understand financial statements.

Nice To Haves

• Bachelor’s degree or equivalent.
• 4–6 years of grocery retail experience in overall store operations and merchandising processes and procedures.
• Previous experience in the natural foods industry.

Responsibilities

• Oversee the NL department manager and perform Grocery Manager responsibilities, holding staff accountable for department conditions.
• Monitor hiring practices and scheduling techniques, and keep labor costs at or below budgeted payroll.
• Ensure staff are trained on all policies and procedures, and provide ongoing training.
• Maintain financial ownership and accountability for applicable departments.
• Manage merchandising, program execution, loss prevention, and department appearance and conditions.
• Maintain store sanitation and cleanliness in accordance with local laws and best practices.
• Initiate weekly communications with corporate department directors about business information, including vendor or product issues.
• Maintain a safe work environment for employees, vendors, and customers.
• Monitor store cash management and approve store expenses before they occur.
• Maintain a high level of product knowledge and product preparation.
• Walk departments regularly to ensure they are organized, sanitary, and clean.
• Perform other duties as assigned.

Benefits

• Fresh Thyme Rewards
• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Team member discount
• Career growth opportunities
• Competitive compensation
• Incentive bonus opportunities
• Recognition programs
• Medical insurance for full-time team members
• Dental insurance for full-time team members
• Life insurance for full-time team members
• 24/7 Employee Assistance Program
• 401(k) plan with employer match
• Programs supporting work-life balance, long-term health and financial security, and continuous professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager